Zenith Integrated Maintenance Services(ZIMS) is an expert home contracting team in Nigeria, Providing a range of services from home improvement, construction to moving/relocation. ZIMS requires the services of an Operations Manager who will be responsible for the start-up process and day to day operations of the company in Ibadan.
Job Description:
• Fully accountable for all daily operations with the primary focus on exceeding expectations for service quality
• Ensure day to day operations and targets are being achieved
• Oversees the daily sales and operations
• Formulating commercial proposals with accurately modeled cost
• Preparation of proposals and finalization of contract.
• Clearly define commercial risks and consideration of pricing strategy.
• Manage contracts and projects as well as developing key initiatives to support growth
• Negotiate contracts for all clients and suppliers and following of yearly contract renewals. Payment follow-ups.
• Estimation for the new tenders. Following the sales team
• Manage inventory of supplies, materials and equipment’s and manage purchase requirements
• Conducting break-even point and to develop pricing policy and company strategy accordingly.
• Brand development, marketing, strategic planning and developing and executing of marketing plans in order to promote the business, generate new customers and expand client base, as well as monitoring of competitors activities.
• Conduct assessments and propose improvements to methods, systems and procedures in areas such as operations, human resources, records management and communications;
• Implement Key Performance indicators against all service provided to clients
• Managing of the recruitment process. Assessing and selecting job candidates, and making all necessary arrangements for their arrival.
• Hire, train, evaluate staffs and develop and implement Operational Procedure Manuals
• Develop, set and maintain productivity and quality standards and oversee the company’s procedures and policies
• Conduct Monthly Performance Meetings with Staffs and evaluate company targets
• Develop and implement schedules and supervision of daily scheduling of staff members according to clients appointments.
• Maintaining cleanliness and personal hygiene of all workers
• Mentoring the teams to ensure the achievement of the company
• Ensure Customer excellence and delivery of quality service and manage Customer and Vendor relations
• Establish and maintain relations with clients and attend clients meetings and resolve complaints.
• Periodical site visits to ensure quality are as per company standards.

Job Details:
Location: Ibadan
Role: Management
Employment Status: Full time
Manages Others: Yes

Preferred Candidate:
Career Level: Management
Years of Experience: Min: 2
Residence Location: Ibadan
Gender: Unspecified
Degree: Bachelor’s degree / Higher National Diploma
Applications should be sent to: info@zimsng.com
Anyone interested in applying should send a Cover Letter and CV with a passport photograph to: info@zimsng.com