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Nairaland Forum / Science/Technology / Webmasters / Envato Market Login Problem (1908 Views)
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Envato Market Login Problem by xxiv(m): 3:23am On Sep 06, 2015 |
I recently signed up on the Envato Market. Unfortunately for me I haven't been able to login into my account since... not even once, talk more of making a purchase. I deleted cache, clear history, restarted browser, restarted computer, tried another browser, tried even the most hated IE8, nothing worked. I tried contacting support but they were excruciatingly slow in responding. I tweeted at them but they kept sending me links to their support section asking me to fill for a support id. I later read on their blog about reports from Malaysia and Canada from users who were having a DNS resolution problem, they promised they'd fix it soon but in the meantime they suggested adding an alternative public DNS server, I tried that and it still didn't work. The support lady from themeforest contacted me twice but none was really fruitful. Today after two days they seem to have completed forgotten everything about my complaint. Has anyone experienced (or is experiencing) a similar problem? What is the way forward? |
Re: Envato Market Login Problem by PulseWeb: 3:37am On Sep 06, 2015 |
hav u confirmed the ur account thru the link sent to u by mail. check ur spam box to and lick on the link. if you hav done that and it doesnt work. try resetting your password or open another account |
Re: Envato Market Login Problem by xxiv(m): 4:00am On Sep 06, 2015 |
PulseWeb: Yupp. Did that. And did that too. None worked. |
Re: Envato Market Login Problem by PulseWeb: 4:10am On Sep 06, 2015 |
xxiv:wat error are u getting |
Re: Envato Market Login Problem by xxiv(m): 4:12am On Sep 06, 2015 |
PulseWeb: It doesn't show any error it just doesn't log me in, it like refreshes the page after I click sign in with a brief display of the sign in form. Are you logged in? |
Re: Envato Market Login Problem by PulseWeb: 4:16am On Sep 06, 2015 |
xxiv:yes am logged in, are u using a proxy IP |
Re: Envato Market Login Problem by xxiv(m): 4:18am On Sep 06, 2015 |
PulseWeb: YESSSSSS!!! Oh crap! That must be it! Thanks a bunch man, I was about to hang myself... you just saved a life. |
Re: Envato Market Login Problem by PulseWeb: 4:19am On Sep 06, 2015 |
xxiv:
|
Re: Envato Market Login Problem by xxiv(m): 4:20am On Sep 06, 2015 |
PulseWeb: I'm recommending you for a senior support role at envato . Thanks again. |
Re: Envato Market Login Problem by PulseWeb: 4:21am On Sep 06, 2015 |
funny...they no fit pay ooo...my services to cost xxiv: 1 Like |
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