Business entity or business monster

'This organisation has not hired you to fall sick!  And between me and you, I seriously think you are incapable of the stress of this job. But didn’t you mention in your CV that you can work well under pressure? No, tell me, didn’t you?  We are not paying you to fall sick, and for your information, the mood of this organisation does not tolerate laziness in any way!’

Chinenye sobbed at her supervisor’s outburst. Earlier that morning, she had called to inform him that she would be visiting the clinic, for she was ill.  In response, the supervisor warned that, if she failed to report to work within the following 30 minutes, she could forget she ever had a job with the organisation.

Some minutes past lunch, she fainted, fell off her seat, and was rushed to the hospital.

A research on how beneficial the attitude of that supervisor is to the workplace got some shocking responses. Some respondents considered the supervisor’s reaction necessary and beneficial, arguing that the business is an entity of its own and must be protected first. More so, the duty to protect the business falls more on the supervisor.

Then one can wonder, 'Where is empathy in all these?' The business is an entity not a monster! In fact, a recent study revealed that good employees quit their organisations for another, more because they have lost regard for their supervisors than the fact that the new place is a better offer. It seems some supervisors and business owners hide behind the business entity to live out their cruel alter ego, after all.

It needs be reiterated that one of the ethics of Total Quality Management (TQM) is that, employers and supervisors must inspire trust in their employees and subordinates. Trust borders on admiration, and no sane person admires monsters.

Remember: No trust, no business. And happy employees make happy business. 

 

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