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Nairaland Forum / Science/Technology / Phones / Glo Stopped My Glo Bis Plan on Friday 13, 2015 Instead Of 25th Nov, 2015 (649 Views)
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Glo Stopped My Glo Bis Plan on Friday 13, 2015 Instead Of 25th Nov, 2015 by EUGENE4GOO(m): 8:29am On Nov 15, 2015 |
I want to ask if you experience this. On Friday morning, 13 Nov, 2015 I was browsing with my glo #1000 bis plan. Suddenly I got an SMS that "Sorry, you do not have enough credit to renew my subscription". I was surprised that I have to check my data account balance. This is want I got, "Dear Subscriber, your subscription has expired. To reactivate send MENU to 777.For assistance call customer care on 333 TOLLFREE. Glo Unlimited!". I called my colleague to inform him of what I was experiencing to greatest surprised he told that the same thing happened to him. He also got a message that his glo bus plan has been exhausted just like me. I called customer care she said I have exhausted my data. I subscribed on 24th of October, 2015 and it's due to be expire on 24th November 2015. I did not download neither did I stream video with it, so it suppose to last 30 days but to my greatest surprised it was terminated. Did you experienced this too. Please share your experience |
Re: Glo Stopped My Glo Bis Plan on Friday 13, 2015 Instead Of 25th Nov, 2015 by Nobody: 8:44am On Nov 15, 2015 |
No. Just checked I'm ok |
Re: Glo Stopped My Glo Bis Plan on Friday 13, 2015 Instead Of 25th Nov, 2015 by Nobody: 11:01am On Nov 15, 2015 |
EUGENE4GOO:Call their customer help desk 333 for assistance and if not satisfied call NCC 622 |
Re: Glo Stopped My Glo Bis Plan on Friday 13, 2015 Instead Of 25th Nov, 2015 by EUGENE4GOO(m): 2:44pm On Nov 15, 2015 |
I called customer care 333, she said I have used up my data. |
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