Hello House, Please I need expert advise on an issue with our DS-160 application form.

While filling application for my family, notice that I can't access/retrieve one of the application forms of one of my children. I suspect network error in saving her form at the time of applying.

Please how do I retrieve/recover this lost form? Her Surname and Date of Birth are not going through. Observed her retrieve application page does have the 3rd security question like the rest of us, only the First 5 letters of surname and date of birth. No "Security Question and Answer" column.

Payments have been with appointment scheduled already with the lost form number. Please is it advisable to fill a new application form with a new number different from the one used for payment and appointment? Whats the likely implication of this should in case. Thank you.

Justwise and other experts...please help a brother. Thanks

Post it here https://www.nairaland.com/2656320/usa-visit-visa-part-2