Liverpool owner Fenway Sports Group has apologised "for the distress caused by our ticket pricing plan for the 2016-17 season" and announced general admission ticket prices at Anfield will be frozen for next two seasons after Saturday's mass walkout.
Principal owner and John W Henry and chairman Tom Werner were reported to be shocked at the sight of an estimated 10,000 fans walking out of Saturday's Premier League match against Sunderland in the 77th minute in protest at increases next season which included a new £77 match ticket and the club's first £1,000 season ticket.
According to reports, they were also surprised by the level of abuse directed at them -- fans chanted "Enough is enough, enough is enough, you greedy bastards, enough is enough" before walking out.
Henry and Werner were reportedly keen to stress they believe the connection between supporters is "unique and sacred" and that is the reason they have acted so swiftly to prevent further damage to their relationship with the fan-base.
Having promised an immediate review the American-based owners have listened to the concerns of fans and moved quickly to try to rectify the situation.
As a result they have announced a number of changes to their initial proposals in a structure which will also remain for the 2017-18 season.
Revenue generated from ticket prices will be frozen at 2015-16 levels; this means the highest match-day price for a general admission ticket will remain at £59 -- the lowest will be £9 and these tickets will be offered for every match with an allocation of 10,000 across the season.
The highest season ticket price will be frozen at £869 and the lowest £685.
Liverpool's owners have also announced the removal of game categorisations, so regardless of the opposition, supporters will pay the same price for match-day tickets.
"It has been a tumultuous week,'' said an open letter jointly signed by Henry and Werner.
"On behalf of everyone at Fenway Sports Group and Liverpool Football Club we would like to apologise for the distress caused by our ticket pricing plan for the 2016-17 season.
"We were strongly engaged in the process to develop the ticketing plan for 2016-2017.
"We met directly with representatives of LFC's Supporters' Committee and along with LFC management, wholeheartedly agreed with major concerns raised, notably: access for local and young supporters; engagement and access to Anfield for local children; access to Premier League matches for those in Liverpool most challenged by affordability.
"We believe the plan successfully addressed these concerns and are disappointed that these elements have been either lost or, worse, characterised as cynical attempts to mask profiteering in the plan as a whole.
"Rather, we prefer to look at them as the parts of the ticketing plan we got right.
"On the other hand, part of the ticketing plan we got wrong.
"As a sign of our commitment to this improved ticketing structure, we are further announcing that this plan shall be in effect for both the 2016-17 and 2017-18 seasons. For the next two seasons, LFC will not earn a single additional pound from increasing General Admission ticket prices."
Liverpool supporters' union Spirit of Shankly said: "Today's announcement has to be seen a positive step in repairing the relationship between owners and supporters.
"If they had recognised what was being said by supporters about the impact of the original price rises...then much of the embarrassment and upset of the last four days would have been avoided. It is a sobering lesson in listening to your supporters properly.
Response from ourselves @SpionKop1906 to LFC announcement and owner apology https:///VSAdFprequ
- Spirit of Shankly (@spiritofshankly) February 10, 2016
"We welcome these changes from the owners and that they have recognised the mistake made and apologised for it. We take no delight in them being wrong. It helps no one.
"What is important though is that a lesson is learned and that proper engagement and taking note of supporters' concerns occurs and those views are taken more seriously.
"We will take this opportunity to review the numbers and their impact upon supporters, we will be speaking to the club about it and we will speak with supporters to get their views.
"The Spirit of Shankly and Spion Kop 1906 believe that, given the fact there has been this reconsideration by the owners, it is only fair and appropriate that we reconsider our next steps until the full impact of these changes can be established."
source:
m.espn.go.com/soccer/story?storyId=2804556&top&wjb=