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Error Code On My Sony by samonom(m): 3:04pm On Feb 17, 2016 |
Dear all, pls can anyone tell me how to solve this error on my Sony Xperia, C2305. " unfortunately engriks has stopped ". I have erase d phone 2 times all to no avail. The message keep coming whenever my data is on. Guru in the house, pls. |
Re: Error Code On My Sony by SonicGlows(m): 3:31pm On Feb 17, 2016 |
samonom:Can you still browse with the phone? |
Re: Error Code On My Sony by samonom(m): 4:30pm On Feb 17, 2016 |
Yes I do browse with it, but with several pop up message whenever my data is on |
Re: Error Code On My Sony by b0y(m): 4:34pm On Feb 17, 2016 |
samonom:Do a hard reset. Google how to do a hard reset on a Sony in recovery mode. |
Re: Error Code On My Sony by SonicGlows(m): 6:17pm On Feb 17, 2016 |
samonom:All you have to do is...backup all your data which includes photos,videos,sms messages,music e.t.c.and do a factory reset of the phone.pls ensure you have a very good anti- virus software installed on your phone,which can scan any malicious virus on your phone. |
Re: Error Code On My Sony by samonom(m): 3:17pm On Feb 18, 2016 |
I have done factory reset and also install antivirus trojan killer no solution , still waiting for ideas |
Re: Error Code On My Sony by SonicGlows(m): 8:38pm On Feb 18, 2016 |
samonom:if after factory reset no solution,the next & final step will be to take the phone for FLASHING,preferably where you bought the phone.If they have a qualified phone technician, then he/she should be able to restore the phone back to normal.Pls backup all your data b4 proceeding. |
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