URGENT VACANCIES

Our client is a leader automobile dealership in Africa and offers excellent customer satisfaction to its esteemed customers by provision of affordable, top of the range specifications for all categories of automobiles consumers as well as excellent after-sales service. Due to the need for strategic expansion now needs competence and practical-oriented individuals to join its team.

1. WORKSHOP MANAGER – AUTOMOTIVE



Job Description

JOB PURPOSE STATEMENT:
Manages and motivates all services’ staff and other personnel involved in delivering high level, quality service, and on time delivery of service vehicles in order to ensure growth and expansion to achieve business development targets.


ESSENTIAL DUTIES & RESPONSIBILITIES:

• Analyze current procedures and activities to identify and present opportunities for improvement of the workshop.
• Ensure that the department is adequately staffed to achieve objectives, and that technicians are aware of procedures for using new products and equipment.
• Facilitate the orientation of new team members in collaboration with the Workshop Supervisor by familiarizing them with work surroundings, explaining work hours, procedures, use of equipment and job expectations and ensure that new team members understand their respective duties.
• Maintain good relationships with customers.
• Ensure adequate maintenance of tools, equipment and other materials in the Service Area.
• Facilitate the training and development of team members in the department, by providing feedback and coaching to support improvements in their job performance.
• Conduct annual Performance Appraisal for Workshop Personnel.
• Provide advice and technical assistance to team members.
• Evaluate the impact of work delays, interruptions or changes in plans to develop appropriate course of actions.
• Monitor workflow to anticipate impact of delays due to team members being absent for leaves, holidays or sickness.
• Review customers service orders and inspect the quality of a technician repairs before the release of vehicles.
• Review work orders to ensure that all actions have been documented according to Service Workshop policies and procedures.
• Plan and adjust the workloads of department personnel to match their skills and abilities.
• Plan and prepare annual budget for the department and facilities, scheduling expenditures, analyzing variances and initiating corrective actions. Follow up closely during implementation.
• Coordinate with sales department and arrange for delivery of equipment to customers.
• Maintain communication with GM headquarters to obtain security information, report unusual concerns and share new ideas that may contribute to improved Workshop operations.



Essential Skills Required

• Experience in the automotive industry
• 3-5 years cognate experience managing an automotive workshop, particularly attached to a dealership
• P&L experience and ability to initiate & drive business development goals and strategies
• Familiarity with both American and non-American vehicles
• Automotive systems (vehicle layout, function and location of parts)
• Knowledge of mechanical issues, warranties, service and general repairs
• Organizational ability
• Detail-oriented
• Technically competent with ability to train others
• Customer service ability
• Energy and drive.
• High integrity, work ethic and professionalism.
• Good communication ability both verbally and in writing.
• Strong interpersonal skills
• Fluency in communicating with high networth clients is mandatory
• Computer skills: Microsoft Office Package
• Leading & Supervising others
• Team Orientation
• Customer & Quality Focus



Education

Degree/Diploma – Mechanical/Automobile Engineering



2. Automobile Technician/Mechanic:

JOB PURPOSE: Maintains service operations by inspecting and maintaining vehicles.

Automobile Technician Mechanic Job Duties:

Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters.
Maintains vehicle functional condition by listening to operator complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components; repairing body damage.
Verifies vehicle serviceability by conducting test drives; adjusting controls and systems.
Complies with state vehicle requirements by testing engine, safety, and combustion control standards.
Maintains vehicle appearance by cleaning, washing, and painting.
Maintains vehicle records by recording service and repairs.
Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
Contains costs by using warranty; evaluating service and parts options.
Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
Updates job knowledge by participating in educational opportunities; reading technical publications.
Accomplishes maintenance and organization mission by completing related results as needed.
Automobile Technician Mechanic Skills and Qualifications:

Lifting, High Energy Level, Dependability, Persistence, Time Management, Independence, Safety Management, Problem Solving, Dealing with Complexity, Analyzing Information.



Method of Application:

Suitable qualified candidates are to apply by sending application and CV to: jobs@mctimothyassociates.com, not later than March 15, 2016