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1st Line IT Support Analyst - ABUJA (Urgent!) by Gspinner: 1:17pm On Mar 15, 2016 |
Job Description You would be responsible for supporting mobile devices and Mobile Applications for the business and to advance the company’s Service delivery effort. Managing user complaints at divisional level. Support Over 300 Mobile CRM users in ABUJA and environs Logging and escalations of unresolved cases to 2nd line team Eliciting requirements Report organisations and analysis You would be required to interface with clients and stakeholders from all business units including third parties to define and document business processes and software change requirements for technology initiatives, including online products, content management systems, and business information systems. Interested? please forward your CV's to career@excitepanacea.com |
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