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Delivering Exceptional Customer Value Training by Shine4eva(m): 4:38pm On Mar 18, 2016 |
DELIVERING EXCEPTIONAL CUSTOMER VALUE TRAINING Overtime it has been observed that training and retraining of employees can help to bring about the expected efficiency and effectiveness and enhanced performance in any organization. Therefore, for any organization to compete favourably with the ever challenging and competitive global business environment it is expected to train and retrain its workforce while having in mind THE TRAINING NEEDS of each staff. We offer special training programs for staff in various organization and assisting team members in their continuing personal growth and career development, from pre-employment preparatory job training to executive development programs to retirement training having in mind the organizational goals and objectives, productivity and performance target. Content 1. Professionals as well as organizational image; 2. Communication basics ( good telephone skills); 3. Managing difficult customers. 4. Projecting Organizational self Image 5. Managing High and low context customer For Administrative Staff Call Center Officers, Customer Service Agents Personal Assistant Marketing and Sales Personnel, Executive Secretaries Other benefits: Certificate Refreshment Networking Fees N30,000 Pay to: JV Consults, 1014476645 - Zenith Bank Plc JV Consults, 0065169248 - Diamond Bank Plc Call JV CONSULTS: 08023458919, 08147380053 Address: 51/52, Ijaye Road, Beside UBA Plc, Ogba Bus Stop, Lagos.
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