I really need your advice on what to do about this.

I have opened a savings account with Resort savings and loans plc following a presentation they made in my office wherein assurances were given to the effect that account holders can withdraw funds from their account when the need arises. It's over 2 months now that i have gone practically through hell trying to get some funds from my account to sort out an urgent issue to no avail.

There has not been any official communication as to what is happening in the place and efforts made to get across to the management have been abortive as the receptionist and other staff members kept telling me & other concerned clients that none of their mgt staff is on seat.

What do i do? I need honest practical advice pls.