Unfortunately, the image of you holding your ID document you submitted does not meet our requirements due to the below reason.
You have not submitted an image of your face when verifying your identity. Please ensure that you provide both an image of your face and an image of the front of your document.
To re enable your account, please submit a new image of you holding your ID document.
In order to submit your document, please sign in to your NETELLER Account and use the document upload tool.
NETELLER
please help me....i send my drivers license front and back....this the message i got