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I Need Help. My Phone Is Faulty - Phones - Nairaland

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I Need Help. My Phone Is Faulty by rezzy: 4:19pm On May 02, 2016
My phone is always writing

Unfortunately, Google play service has stopped and

Unfortunately the process.com.google.gapss.com has been stopped.

Pls, what could be wrong?
How do I resolve It?

Re: I Need Help. My Phone Is Faulty by IRserveMyComent(f): 4:37pm On May 02, 2016
Typical tecno wahala
Re: I Need Help. My Phone Is Faulty by Baroba(m): 8:28pm On May 02, 2016
Wipe cache in recovery and reboot.. Normal in android OS, nothing to do with Tecno..
Re: I Need Help. My Phone Is Faulty by rezzy: 7:27pm On May 03, 2016
Baroba:
Wipe cache in recovery and reboot.. Normal in android OS, nothing to do with Tecno..

I have done that but it's still the same
Re: I Need Help. My Phone Is Faulty by Andremani(m): 7:32pm On May 03, 2016
rezzy:


I have done that but it's still the same
see if u cn slide yr notification bar nd use to settings shortcut nd go to applications switch to all look for play store app enter nd clear data and also clear data of play services also
Re: I Need Help. My Phone Is Faulty by rezzy: 7:45pm On May 03, 2016
Andremani:
see if u cn slide yr notification bar nd use to settings shortcut nd go to applications switch to all look for play store app enter nd clear data and also clear data of play services also

Just tried it. It didn't work

I want to try factory reset on the phone. How do I back up my pixz and videos?
Re: I Need Help. My Phone Is Faulty by Andremani(m): 9:18pm On May 03, 2016
rezzy:


Just tried it. It didn't work

I want to try factory reset on the phone. How do I back up my pixz and videos?
use that method to enter backup and reset to backup yr files to an external storage.

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