Just recently, I received a mail from a client who had a whole lot of complaints about a particular insurance company.

This is quite disheartening as I keep trying to encourage people to get insurance policies on their vehicles, properties and even lives...

But it is not encouraging at all when these people eventually agree to get the policy and then when a claim arises, the insurance company instead comes up with various tricks to avoid ‘doing the needful.’

As I was saying, my client paid for a vehicle insurance policy where the insurance company is supposed to settle any claims that arise which is covered by the policy. And it just so happened that a claim arose, my client notified the insurance company but instead of settling the claim, they have been playing a cat-and-mouse-game to frustrate my client and not settle the claim.

Although I can confidently say that some insurance companies in Nigeria are very commendable and settle claims appropriately, there are still some that evade claims and give other insurance companies a bad name.

I have tried to contact the insurance company so that the matter can be resolved but they have not been picking their calls. I will try to get to the bottom of this and will keep you posted.

Meanwhile, do share the various experiences you have had with insurance companies. [url][/url]www.tylegal.com

Firstly, is the claim covered by the policy?
How up to date is the payment of premium?
Do you know if any conditions or warranties were breached,
Insurance in Nigeria is not fraudulent, allow them do their investigation and indemnify as appropriate.

@clans
Yes, the claim is covered by the policy.
The premium is up to date, to expire 2017.
No conditions or warranties have been breached, just seems they want to avoid settling the claim.
There are still some some reliable insurance companies in Nigeria, but this particular one does not seem to be one of them.

https://www.youtube.com/watch?v=_13Y-qNiTFk

Insurance In Nigeria

Here is a complete list of insurance companies in Nigeria and their coverage.
Top among the list are AIICO, Leadway, AXA Mansard, Custodian and Allied, Cornerstone, etc

Complete List of Insurance Companies in Nigeria