I was sent a parcel from South Africa by a lady friend. The parcel is a birthday gift consisting of a shirt n jean trousers with 5packs of noodles n 2 sandines.
I reside in enugu. A staff of the post office called me, tellin me to com n collect my parcel. When coming, i should come with roughly 3k. I asked him why? He said "its for custom charge". I said d sender of the parcel has paid for everything concernin d delivery. On reaching dere i dint see who called me on phone. They told me he went out. A lady staff attended to me n said i will pay 1k. Dat is custom charge from Lagos. I informed my parcel has been paid for delivery by the sender. She now said i should wait let her call the man that called me. The man told her to tell me i will pay N2400. I told them my parcel is a personal item. I said i will give them 1k, that's wat i have with me, she refused. I came back the following day insisting i will see their manager. The manager is a woman. I politely explained my situation to her. She said its from Lagos that its the custom in Lagos that charged me. She was tellin me that d charge on it is too much since its a personal item, that it has already been written, nothing can she can do. She insist i have to pay the N2400. I suspect they are doing some sharp practices in that postal institution. Is it legal to demand payment before parcel owners collect their parcel? I don't know what is happening, NIPOST staff are exploiting parcel owners. Is that how its been done? Someone tell me pls.