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Customer Experience Managers – Customer Care And Support - Jobs/Vacancies - Nairaland

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Customer Experience Partner – Maersk – Port Harcourt / Fresh Graduate Customer Experience Recruitment (2) (3) (4)

(1) (Reply)

Customer Experience Managers – Customer Care And Support by IVY78: 9:38pm On Jun 15, 2016
Capital magne Nigeria Limited ABUJA- is a boutique real estate development and private equity company with extreme focus on residential and commercial developments in the Nigerian and West African markets and offers clients opportunities to invest in key funds and projects, with very competitive and above-industry interest rates. Capital magne Nigeria Limited is seeking Customer Experience Managers. These are customer-oriented service representatives to act as liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.



 Effectively manage large amounts of incoming calls
 Generate sales leads
 Identify and assess customer’s needs to achieve satisfaction
 Build sustainable relationships of trust through open and interactive communication
 Provide accurate, valid and complete information by using the right methods/tools
 Meet personal/team sales targets and call handling quotas
 Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution
 Keep records of customer interactions, process customer accounts and file documents
 Proven customer support experience
 Track record of over-achieving quota
 Strong phone contact handling skills and active listening
 Familiarity with CRM systems and practices
 Customer orientation and ability to adapt/respond to different types of characters
 Excellent communication and presentation skills
 Ability to multi-task, prioritize, and manage time effectively
 Minimum of OND degree
 Operational experience is an added benefit
.
Responsibilities
 Follow communication procedures, guidelines and policies
 Take the extra mile to engage customers
Required Experience/Skills

Please send CV'S TO manduconsulting@gmail.com
Re: Customer Experience Managers – Customer Care And Support by pappy4real(m): 9:43pm On Jun 15, 2016
@op if u have such vacancies in lagos pls help a brother
Re: Customer Experience Managers – Customer Care And Support by IVY78: 9:45pm On Jun 15, 2016
Direct Sales Agents – Financial Products ABUJA


Job description
seeks to recruit highly intelligent, young, well-articulated and dynamic
professionals as Direct Sales Agents for a finance company.
Capitalmagne Nigeria Limited is seeking
.
Responsibilities
 Create awareness for the banks financial products
 Administer and ensure compliance to all sale objectives
 Manage the sales of the company's products in a professional manner
 Monitor all customer queries and ensure timely response to all issues
 Document and maintain all records of sales activities and provide updates as per requirement
 Manage various documents for all sources effectively
 Perform other duties as assigned by the GM, Business Development
Required Experience/Skills
 Good communication skills
 Critical reasoning ability
 Good relations & interpersonal skills
 Negotiation skills
 Good quantitative and computer skills
 Good problem solving skills

Educational Qualification:
 HND and University Graduates only
 Age: Not more than 32 years
 Experience in the banking industry will be an added advantage

[b]PLEASE SEND CV'S TO- manduconsulting@gmail.com[/b][i][/i]

(1) (Reply)

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