Hewlett Packard is a technology company that operates in more than 170 countries around the world. We explore how technology and services can help people and companies address their problems and challenges, and realize their possibilities, aspirations and dreams. We apply new thinking and ideas to create more simple, valuable and trusted experiences with technology, continuously improving the way our customers live and work.

Job Title:
Customer Support Manager

Location:
Lagos

Experience:
5-8 years' experience in the industry, in the Channel environment, Consumer and/or Commercial/Enterprise segments.


Qualifications:
Masters in Engineering and Business

Responsibilities:
Manage HP support services at country level across all go-to-markets.
Ensure that HP end to end support services meet customers’ projects to improve customer services.
Own Market Intelligence in Support, benchmarking vs competition and assess legal conditions.
Deploy country support mix strategy & support/service programs with Partners in the Retail Channel.
Deploy local flavor of infrastructure and Supply Chain changes

Read more: http://vacanciesmag..com.ng/2016/07/hewlett-packard-is-seeking-for-customer.html?m=1