NCSA to hold breakfast meeting with customer service heads

Customs Service Awards (CSA) Limited, organiser of the Nigerian Customer Service Awards (NCSA) and the trade mark owner of the Nigerian Mystery Shoppers provider will be discussing customer service trend, among other issues customer service in Nigeria with customer service heads. This event tagged ‘Breakfast Meeting with Customer Service Heads’ is expected to help customer service heads, directors, managers and frontline staff members of different organisations to understand the contemporary issues in the industry. 
According to the managing director of the company, Aliyu Ilias, “It will be an eye-opener for everyone that attends the meeting.”  
Other issues to be discussed include the forthcoming 2016 Customer Experience Management Conference scheduled for October 5 and 6 at the Civic Centre Lagos. Top speakers from America, South Africa and Nigeria are expected; the Nigeria Customer Service Awards (NCSA) Research Methodology.
Top officials from the banking, insurance, telecommunications, aviation industries,pension Administrators,insurance companies among others are expected to attend the breakfast meeting to increase their profit base and market share. 
The Breakfast meeting will hold on July 21, 2016 at the Westwood Hotel (former Protea), Ikoyi, Lagos