The MTN Do Not Disturb (DND) facility is a new service from telecommunications services providers in Nigeria that allows their subscribers to decide whether to receive bulkSMS and promotional messages on their mobile numbers or not. It is service that allows customers to opt out of receiving promotional messages for 3rd Party services (Bulk SMS, VAS promos, etc.).

This became imperative following a directive from Nigerian Communications Commission (NCC) to all Nigerian telecommunication companies effective July 1, 2016, to allow their subscribers the freedom of receiving only messages they deem beneficial to them and to be able to block their line from receiving irrelevant messages. Visit MTN Website for details.

The major advantage of this service is that you are at liberty to block unsolicited bulk messages from getting to your phone but mind you this does not include text messages from MTNN.
Features of The Do Not Disturb Feature

There are two (2) major features of the DND which are:

1) Full Blocked mode allowing customers to completely block their lines from receiving ALL kinds or promotional messages
via SMS and IVR. This automatically blocks bulk SMS messages from getting to your line, it may also include bank SMS alerts and/or related messages.

2) Partially Blocked Mode: The partial block mode allow customers the flexibility of filtering promotional messages they wish to receive by unchecking their areas of interest ranging from Banking/Insurance, Health, Education, Real Estate, Sports, Religion, Automobile, Entertainment, Tourism etc. Any category selected is blocked meaning if you wish to receive from any category, you have to uncheck it manually from the service configuration panel.
Disadvantages of DND

The Do Not Disturb feature would ordinarily have been a very good feature to help us reduce irrelevant and unsolicited SMS messages most especially from the telecom companies themselves; MTN, Glo, Etisalat. Ironically, we have been made to understand that DND service is ONLY applicable to third party services e.g. VAS, Bulk SMS. This means that SMS messages sent by network operators will be delivered whereas some other important 3rd party bulksmsmessages such as wedding invitation, religious messages, and the likes may not be delivered to any line subscribed to DND in full blocking mode.

However, we observed MTN Nigeria has implemented the DND feature in full force leading to cases of failed and undelivered
bulk SMS messages within the MTN network. We also observed that some subscribers have been pre-subscribed to this feature
without their consent. Our candid advice, therefore, is to completely deactivate this feature from your line to enable you to receive important SMS text messages which may come as bulk SMS.

To check if your line is active on DND, text the word STATUS to 2442 and wait for a response from MTN. If you are blocked, you will likely receive an SMS similar to the image below.

This service is bad for Bulk SMS business considering the fact that MTN Nigeria have their own messages delivered but totally block 3rd parties.

It's either because they do not want to be fined again by NCC or they want to control the market. I was surprised that my line was pre-subscribed to the feature. When I called their customer care center, their rep told me I subscribed to it, of course I know I never requested for such.

Enddystar:
The MTN Do Not Disturb (DND) facility is a new service from telecommunications services providers in Nigeria that allows their subscribers to decide whether to receive bulkSMS and promotional messages on their mobile numbers or not. It is service that allows customers to opt out of receiving promotional messages for 3rd Party services (Bulk SMS, VAS promos, etc.).

This became imperative following a directive from Nigerian Communications Commission (NCC) to all Nigerian telecommunication companies effective July 1, 2016, to allow their subscribers the freedom of receiving only messages they deem beneficial to them and to be able to block their line from receiving irrelevant messages. Visit MTN Website for details.

The major advantage of this service is that you are at liberty to block unsolicited bulk messages from getting to your phone but mind you this does not include text messages from MTNN.
Features of The Do Not Disturb Feature

There are two (2) major features of the DND which are:

1) Full Blocked mode allowing customers to completely block their lines from receiving ALL kinds or promotional messages
via SMS and IVR. This automatically blocks bulk SMS messages from getting to your line, it may also include bank SMS alerts and/or related messages.

2) Partially Blocked Mode: The partial block mode allow customers the flexibility of filtering promotional messages they wish to receive by unchecking their areas of interest ranging from Banking/Insurance, Health, Education, Real Estate, Sports, Religion, Automobile, Entertainment, Tourism etc. Any category selected is blocked meaning if you wish to receive from any category, you have to uncheck it manually from the service configuration panel.
Disadvantages of DND

The Do Not Disturb feature would ordinarily have been a very good feature to help us reduce irrelevant and unsolicited SMS messages most especially from the telecom companies themselves; MTN, Glo, Etisalat. Ironically, we have been made to understand that DND service is ONLY applicable to third party services e.g. VAS, Bulk SMS. This means that SMS messages sent by network operators will be delivered whereas some other important 3rd party bulksmsmessages such as wedding invitation, religious messages, and the likes may not be delivered to any line subscribed to DND in full blocking mode.

However, we observed MTN Nigeria has implemented the DND feature in full force leading to cases of failed and undelivered
bulk SMS messages within the MTN network. We also observed that some subscribers have been pre-subscribed to this feature
without their consent. Our candid advice, therefore, is to completely deactivate this feature from your line to enable you to receive important SMS text messages which may come as bulk SMS.

To check if your line is active on DND, text the word STATUS to 2442 and wait for a response from MTN. If you are blocked, you will likely receive an SMS similar to the image below.
Check below for details
http://bulksmsplus.com/index.php/9-latest-news/14-do-not-disturb-the-implications-advantages-and-disadvantages

Good news!!! Our premium bulk SMS gateway now delivers both DND and non DND numbers. This is another first from the cheapest and best bulk SMS website in Nigeria. If you are a RESELLER, this is the best time to get connected to our robust gateway that ensures 100% delivery of all your bulk SMS messages. Visit www.bulksmsplus.com. Call/WhatsApp 09095804818

Have you ever wished your BULK SMS website can do more than just sending Bulk SMS messages? Have you ever thought of how your your Bulk SMS portal can make more money for you? Yes it is time to stop thinking and act. Now your users can easily top up their phone, buy recharge card as well as make GOtv, DSTV, Startimes subscription payment directly on your website. Wow I know this is surprising to some people but sincerely, this is the way to go. Why do you think banks now market airtime Topup and bill payment instead of just collecting deposit and paying cheques? It is because there's so much money currently being made from the business. Its simply called eBusiness.
Now let's take a look at the commission structure. Each successful Bill payment consummated on your platform, pays you #70, Airtime Topup;
MTN: 3%
Glo/Etisalat/Airtel: 5% and much more.
If you are looking to start Bulk SMS/Mobile business in Nigeria, this is just about the best time to start. With just #15,000 you will have your robust, fully automated portal setup withing 48hrs. This includes cost of hosting your portal for 1year as well as the setup.
If you are an existing Bulk SMS reseller, you are at an advantage. Simply get in touch with us let's get you integrated. With just 5k, you can now start electronic airtime/data vending as well as epayment business all integrated into your existing bulk SMS website, you don't need to design a new website for this purpose.
Churches, schools, business centers, corporate organizations are already keying into this. To see how these features work practically, simply logon to www.bulksmsplus.com.

IF YOU CARE ABOUT YOUR BULK SMS BEING DELIVERED IN NO TIME, VISIT www.bulksmsplus.com as we NOW have a solution to the MTN DND that nearly crumbled the Bulk SMS reseller business in Nigeria

Are you still having issues with your bulk SMS message delivery? This is the reason….

The introduction and implementation of the DND (Do-Not-Disturb) Policy by Nigerian GSM Networks since July 1st, 2016 has given rise to a lot of UNDELIVERED messages sent through Bulk SMS platforms (majority of which are on the MTN Network).

While some GSM subscribers activated DND on their lines by themselves, others discovered that they were erroneously placed on DND without their consent by the Telcos. This error in implementation of the DND policy led to the AUTOMATIC activation of DND for some subscribers.

The aim of the DND Policy is to prevent unwanted promotional text messages from being received by GSM subscribers. Promotional messages are messages sent by the GSM operators and those sent from Bulk SMS platforms. The downside of the DND policy is that messages sent DND numbers from Bulk SMS platforms are being REJECTED/UNDELIVERED which defeats the aim of sending such messages. In most cases the money spent on sending such messages are being lost.

While most Bulk SMS websites in Nigeria have struggled to contend with the effect of UNDELIVERED messages due to to DND, some like www.bulksmsplus.com have found a solution to delivery of DND numbers.

What is the way out?……….

There is a 4-pronged approach to resolving the issue with UNDELIVERED messages sent to DND numbers:

Deactivation of DND: Affected GSM Subscribers who activated DND either by themselves or by the Telcos should deactivate DND from their lines. We have a comprehensive Tutorial on how to deactivate DND @ https://www.nairaland.com/3234714/not-disturb-implications-advantages-disadvantages

=> The use of Bulks SMS websites with DND Management system that allows messages to be sent and delivered to DND numbers e.g www.bulksmsplus.com

At Bulksmsplus, we have a robust scalable and reliable bulk SMS portal that delivers Bulk SMS messages to all numbers (DND numbers including. Users do not need to select any menu to enjoy this privilege. If you are not yet registered on www.bulksmsplus.com, please visit our website and click REGISTER to start enjoying this DND Advantage.

=> Refund of charges for messages sent to DND numbers: On our website, we offer the option of refunding the charges for messages sent to DND numbers. This is a rare feature among Bulk SMS websites as majority cannot identify/handle/sort or refund of messages sent to DND numbers.

For support and further inquiries, please feel free to contact us via the details below:

Call/Text/WhatsApp: 09095804818