Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.

Job Title: High Value Relationship Officer

Location: Nigeria

Vacancy Deadline: 25 July, 2016

Job Descriptions

The successful candidate will be the primary contact person responsible for the servicing of all aspects of the HV customer needs for the pre-paid and post-paid high value customers – VIP, Diamond & Platinum
The relationship manager MUST be customer centric and focused on maintaining high-quality of customer service; developing strong relationships with high value customers, ensuring adequate sensitivity to their needs, concerns, and emerging requirements, and be readily available to attend to pressing customer challenges at any point in time.
Delivery of business key performance indicators like financials, customer experience, revenue generation and process compliance are critical to this role.
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