Welcome, Guest: Join Nairaland / LOGIN! / Trending / Recent / New
Stats: 2,618,912 members, 6,101,569 topics. Date: Saturday, 16 January 2021 at 12:51 AM

This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. - Phones - Nairaland

Nairaland Forum / Science/Technology / Phones / This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. (10732 Views)

New! Get 200,000 Free Credit For Airtime And Data On Your Glo SIM. / I Just Got The GIONEE M6 And I'm Disappointed / I've Got The Xiaomi 20000mah Powerbank. Any Question? (2) (3) (4)

(1) (Reply) (Go Down)

This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by Nobody: 12:55pm On Jul 22, 2016
Yesterday, 21/07/16, I tried the First Bank quick airtime recharge option using my MTN number. I regret it.
I Dialed *894*400# for a N400 recharge and got a reply that the 400 airtime recharge was not successful. As it was really urgent, I tried again, however, I still I got the same reply. Since I needed to make a call so bad, I had to leave my house that night to buy airtime outside. On my way out, I got a notification from First Bank that I've been debited N400 twice(N800). I waited endlessly for a recharge from you guys yesterday and up till today, I still have N0.14 as my mtn account balance.

MTN! Send me the N800 airtime paid for before the end of today, 23/07/2016. If not, kindly refund my money (N800) to my First Bank account.
My phone number is +2347033224810

Attached to this post are pictures of the debit alerts and also my account balance.

Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by goxx(m): 1:27pm On Jul 22, 2016
Relax, first bank's system will automatically reverse the transaction within 24 hours. If it didn't, send them an email through Firstcontact@firstbsnknigeria.com. You will surely be refunded. It happens to me often.

3 Likes

Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by goxx(m): 1:28pm On Jul 22, 2016
Relax, first bank's system will automatically reverse the transaction within 24 hours. If it didn't, send them an email through Firstcontact@firstbanknigeria.com. You will surely be refunded. It happens to me often.

It's your bank not MTN
Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by toocoded: 2:24pm On Jul 22, 2016
Just contact firstcontact ND u'll get a reversal after a proper investigation is being carried out. Adios.
Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by Hotflakes(f): 3:50pm On Jul 22, 2016
don't freak out, just lodge the complaint to your bank customer service via email, the debited amount will be refunded to your account.
Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by ikbnice(m): 4:08pm On Jul 22, 2016
I use *904 *amount# and so far by so good, there hasn't been any issues.
Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by Nobody: 6:27pm On Jul 23, 2016
goxx:
Relax, first bank's system will automatically reverse the transaction within 24 hours. If it didn't, send them an email through Firstcontact@firstbanknigeria.com. You will surely be refunded. It happens to me often.

It's your bank not MTN

It's ok. I mailed them and as you said, they replied that their system has been programmed to revert all errors withing 24hrs. It's over 24hrs and I still didn't have d airtime, the money has also still not been reverted to my account.
I wonder why I'll have to go through this stress a transaction so small! GTB and DIAMOND are way more proficient.
Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by goxx(m): 6:40pm On Jul 23, 2016
Chimeennaji:


It's ok. I mailed them and as you said, they replied that their system has been programmed to revert all errors withing 24hrs. It's over 24hrs and I still didn't have d airtime, the money has also still not been reverted to my account.
I wonder why I'll have to go through this stress a transaction so small! GTB and DIAMOND are way more proficient.
Since 24 hours has past, reply that same Mail they sent you, telling them it's 24 hours already. They will manually reverse the transaction. Trust me!

Gtb dat would require you filling forms? I also bank with GTB. First bank has served me well.
Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by Panshow(m): 9:21pm On Apr 23, 2018
Yesterday, 21/07/16, I tried the First Bank quick airtime recharge option using my MTN number. I regret it.
I Dialed *894*400# for a N400 recharge and got a reply that the 400 airtime recharge was not successful. As it was really urgent, I tried again, however, I still I got the same reply. Since I needed to make a call so bad, I had to leave my house that night to buy airtime outside. On my way out, I got a notification from First Bank that I've been debited N400 twice(N800). I waited endlessly for a recharge from you guys yesterday and up till today, I still have N0.14 as my mtn account balance.

MTN! Send me the N800 airtime paid for before the end of today, 23/07/2016. If not, kindly refund my money (N800) to my First Bank account.
My phone number is +2347033224810

Attached to this post are pictures of the debit alerts and also my account balance.


Please how have you been able to resolve this issue? This just happen to me.

1 Like

Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by kvngjesse(m): 9:39pm On Apr 23, 2018
Panshow:


Please how have you been able to resolve this issue? This just happen to me.
They will refund it back to your account(bank)
I had the same issue last week.
The whole cssh was refunded
Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by Panshow(m): 11:32am On Apr 24, 2018
kvngjesse:

They will refund it back to your account(bank)
I had the same issue last week.
The whole cssh was refunded
Thank you Bro. I pray they do.

1 Like

Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by Nobody: 1:20pm On Apr 24, 2018


It's ok. I mailed them and as you said, they replied that their system has been programmed to revert all errors withing 24hrs. It's over 24hrs and I still didn't have d airtime, the money has also still not been reverted to my account.
I wonder why I'll have to go through this stress a transaction so small! GTB and DIAMOND are way more proficient.
it will be reversed, has happened to me before, I even forgot about it cos i sent it to someone after some days I received credit alert.. So be calm or file a complaint to speed up the process
Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by Rationalweb62: 3:52pm On Jun 20, 2020
Please I am having this same issue right now. Were you refunded by first bank?
Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by papadoculus(m): 4:25pm On Jun 20, 2020
I m also facing same issue too
Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by UnBanEbenezer(f): 2:58am On Dec 30, 2020
papadoculus:
I m also facing same issue too
same here too
Re: This Is Wicked! Paid For Airtime, Was Debited And Yet Never Got The Airtime. by Topshow4real: 10:44am On Jan 14
Lol

(1) (Reply)

Nairalanders, Lets Follow each other On Instagram!! / Tecno Pouvoir 2 Is The Worst Phone I Have Ever Used / Infinix Note 2 X600 Official Discussion Thread [HOT!!!]

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2021 Oluwaseun Osewa. All rights reserved. See How To Advertise. 58
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.