The 2016 Nigerian Customer service Awards and customer experience management conference supported by Bank of Industry (BOI) and AFP Furniture(Julius Berger)held during the 2016 the international customer service week at the Civic Centre Lagos Nigeria.

The research awards which feature about 27 sector of the economy, top brand are all at the civic centre on October 5th 2016 to witness the unveiling of the winners and the research process which include company service delivery Process, conduct and Ambience.

According to Aliyu ilias all the company nominated are evaluated by experiencing their service (Nigeria Mystery shoppers Provider) throughout their Branches in the country it cover the whole geopolitical zone, Before the unveiling he also said some companies are here but may not win, they should request for their report both the word and video report to better their service and to those that emerge in this 2016 edition service delivery is a continuous activities they should not relax.

The report of the research is available for all the Nominated and winners of the Awards it will avail companies information about their service level

The conference feature top speakers among which are Chiamaka Ugo-obidike, Dayo Ayeni with Topic Theme: Service delivery in a competitive economy in which the Emotion and subconscious customer experience was discuss, with Digical customer service was also in focus

The list of the winner for the 2016 Nigeria Customer Service Awards. (NCSA)

1.Banks -       Diamond Bank 

2. Telecomunication – Airtel

3.Internet service Provider - Smile Communication

4.Insurance – Leadway
5.Pension – ARM
6.Courier – DHL
7.Oil&Gas -  Total Nigeria plc

8.Most Promising Bank in Nigeria - JAIZ Bank

9.Interior Décor – AFP Furniture-Julius Berger
10.Airline – Dana Airline
11.Automobile – KIA Motor

12. Road Transportation – God is Good Motor
13.Logistics – TSL Logistics

14.Most Promising Logistics company – GIG Logistics
15.Most Promising Travel&Tour Company – Nowahala Tour
16.G Essential Apparels – Most promising fashion Design Company

17.Beverage – Chi limited
18.Agriculture – International institute of tropical Agriculture (IITA)
19.E-commerce – Konga.com
20.Payment platform – Remita
21.Mortgage Bank – FBN Mortgage
22.Super market&store – Shoprite
23.Real Estate – UPDC
24.Pay Televsion – Gotv
25[b]. Alex Report – Entertainment Report[/b] Abuja
26.Government Agency – Federal Inland Revenue Service
27.Media – Channels TV
28.Information Technology – Layer3
29.Fast Food&Restaurant – Domino Pizza
30.Hotel Booking – Hotels.ng

31. Health management Organisation – Zenith Medicare
 

 http://www.alexreports.info/2016/10/impressive-julius-berger-diamond-bank.html?m=0

More @alexreports

Wow

Nice

Congrats to all

Great job on mic

You mean..........our own brother from Nairaland was among the winners? That's a very good news; and congratulations to 'our' brother Alex.

who them epp.....

wow...I have seen first-hand the customer service efforts of GIG motors and it is top-notch. the very best.

Congrats to all

CONGRATS

Great job Alex

airtel with that "how much is bag of rice. .." audio?

Diamond bank? best customer service..chai lie lie people I no gree!!!

Abeg why @Alexreport just the wear one cloth na.... Am I the only one that is noticing the trend....

Glo Ambassador.... Grand masters of data

I can attest to Diamond bank customer service.

Is the Alex guy married?

Diamond,Airtel,them try.

[ author=JOYOSITA post=50033167]Is the Alex guy married? [/quote] Are you SINGLE?

JOYOSITA:
Is the Alex guy married?

Are you Single?

Am i the only one who noticed that Alex Report certificate has no name..........wondering....

Gud a thing I just got a job with Diamond bank

JOYOSITA:
Is the Alex guy married?

Chai! See scopoligist! The hustle is real my dear. Better to take the initiative than beat about the bush.

Wait.....Ifa will know.

I can testify to diamond's impressive customer care service! Thumbs up!

Emilo:
Am i the only one who noticed that Alex Report certificate has no name..........wondering....

/

Because he didn't win anything. It is all for show.

\

Layer3

people wey sabi

#we'vegotyoucovered.
Diamond bank and customer service .....
You know the pic na.

LOSKYXANDER:
Diamond bank? best customer service..chai lie lie people I no gree!!!

Greeer.ooo Diamond bank deserves it..that's what I even like about them

Exceptional awards for exceptional brands.

20.Payment platform – Remita.

How the f.ck does Remita win best payment platform??

Remita is a failed platform. They don't have enough servers to carry out their transactions, their network is slow and it is impossible to do a reversal with Remita.

It is used for TSA but it's sh¡t.

Best payment platform is FirstMonie.