Strategic Operations Executive, Facility Management & Cleaning Services
Our client provides full services cleaning and facility management services for executive office buildings, financial institutions, medical facilities, schools and more. We are in need of a Strategic Operations Executive, Facility Management & Cleaning Services

Key Tasks and Duties
• Develops and implements strategic plans to enhance the Company’s ability to meet the needs of existing clients and evaluate new business applications to capture new business.
• Visit job sites regularly and Communicate effectively between field teams.
• Hire, coordinate and supervise workmen/ technicians and other 3rd party vendors ensuring prompt delivery time.
• Responsible for site inspection and quality assurance of sites under management and the janitors and other work men in the sites
• Drive business development activities to generate new clients and take advantage of market opportunities
• Assist in recommendations to maximize revenues
• Proactively strive to enhance the efficiency, effectiveness and quality of work flow throughout the organization through strong coordination and communication across disciplines and departments.
• Establish excellent working relationship with clients, placing the highest priority on providing quality service, anticipate future client needs and proactively consults with resolves issues prior to them becoming problematic. Continuously improves the quality of company’s service offering.
• Respond to 24-hour/7-day-a-week service needs ensuring follow-through resolution of issues
• Oversees employee’s performance to ensure a balance of optimum productivity and service level goals are maintained at all times, continually assess profitability and recommend actions be taken if goals are not met, implement changes in procedures, oversee the monitoring of staffing levels, trends and turnover.
Skills and attributes

The requirements listed below are representative of the knowledge, skill, and/or ability required.
 Work well under pressure
 Have a professional demeanor
 Strong communication skills (verbal and written)
 Guide individuals toward goal achievement using teamwork, collaboration, motivation, and staff development skills including the ability to act as a role model within the organization
 Demonstrate innovation, good judgment, and problem-solving skills when making decisions
 Establish a course of action for self and others to accomplish a specific goal while using appropriate resources
 Proven ability to analyse and improve work processes and policies

Education and Experience
 Bachelor’s degree in related field from a four-year college or university or equivalent experience
 At least 2 years’ related experience in facility management industry
 Experience leading teams of people


send CV to info@boardroomng.com

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