Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.

Analyst, Sim Registration (HQ)

Job TypeFull Time
QualificationBA/BSc/HND
Experience1 year
Location Lagos
Job FieldAdministration / Secretarial

Job Summary

Assist in managing the day to day running of the subscriber registration operations in HQ and Regions
Principal Functions

Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in all the regions to ensure delivery on set subscriber registration targets
Assist Manager SIM registration to manage all SIM Registration activities in assigned Region
Provide and co-ordinate first-line systems support for SIM Registration issues escalated to the HQ
Ensure timely escalation and resolution of all SIM Registration-related issues from any region
Ensure the pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets
Track, audit and visit Trade and SIM Registration outlets and hot-spots
Prepare and ensure timely delivery of all reports required from SIM Registration outlets in the country for the attention of Manager, SIM Registration Operations
Gather information on competition activities in SIM Registration and collate information for attention of HQ team
Perform any other duties as assigned by the Manager, SIM Registration.
Educational Requirements

First degree or its equivalent in a relevant discipline.
Experience,Skills & Competencies:

Minimum of one year post NYSC relevant work experience.

Head, Revenue Assurance & Fraud Management

Job TypeFull Time
QualificationBA/BSc/HND
Experience8 - 12 years
Location Lagos
Job FieldFinance / Accounting / Audit

Job Summary

Lead and coordinate the revenue assurance and fraud management activities, with the goal of providing strategic direction to maximize revenue and minimise/mitigate risk.
Principal Functions
Tactical:

Manage staff, provide leadership and professional development to ensure productivity and efficiency
Analyse and understand various revenue streams, product offerings and associated systems and processes to ensure completeness, accuracy and validity
Operational:

Develop, implement and maintain processes and procedures for effective revenue assurance and fraud management
Formulate and oversee the implementation of companywide revenue assurance and fraud management strategy including the definition of appropriate KPIs
Update and develop team knowledge about revenue assurance and industry best practice to ensure the organisation’s revenue assurance readiness is at par with industry standards
Define criteria and measure the departmental performance with respect to revenue assurance and fraud management
Ensure proper implementation and continuous monitoring of the revenue assurance tools
Ensure proper and adequate resource allocation according to departments requirements and provide the extra support needed if resources are inadequate
Ensure all revenue assurance reports are prepared on time for the Chief Financial Officer’s review
Advise on revenue impacting processes to be implemented and ensure the department adhere strictly to approved company and regulatory processes and procedures
Follow up/escalate issues submitted by the revenue assurance department or other departments to provide required studies to maximise revenue and process efficiency
Carry out other requests as instructed by Chief Financial Officer
Educational Requirements

First degree in a relevant discipline from a recognized university.
Membership of Professional association (CIMA, CFA, ACCA, ICAN, etc)
Experience,Skills & Competencies:

Eight ( to Twelve (12) years work experience, with at least three (3) years in a managerial role
Financial Accounting/ Reporting
Revenue Assurance
Financial Systems Knowledge
Business and/or Financial Acumen
Accountability
Delegation/ Supervisory
Passion for Excellence
Integrity
Empowering people
Growing people
Team work
Customer Focus

Engineer, Performance

Job TypeFull Time
QualificationBA/BSc/HND
Experience2 years
Location Abuja
Job FieldEngineering / Technical ICT / Computer

Job Summary

Assist in measuring quality of service performance and ensure adherence to quality of service standards.
Principal Functions

Manage all voice performance monitoring and reporting in 2G, 3G, LTE etc.
Prepare and ensure quality of service reports are properly documented for management use and decision making purposes
Support Drive Test Engineers on the field based on their testing requirement.
Analyze, detect and report on the performance of the different network QoS reports.
Generate and circulate daily, weekly and monthly network reports.
Analyze the data obtained from report and generate network performance analysis
Prepare and Submit NCC, Group, Management and external party related performance request
Assist in defining the KPI threshold for EMTS Etisalat Nigeria Technical Vendors
Analyse measurement data using a special processing new test tool.
Prepare and submit ad hoc reports on data performance within the stipulated time frame
Educational Requirements

First Degree or equivalent in Electrical Engineering.
Experience,Skills & Competencies

Two (2) years post NYSC work experience
Network Availability and Capacity Management
Business Application Knowledge
Communication
Problem Solving
Passion for Excellence
Integrity
Empowering people
Growing people
Team work
Customer Focus.

Method of Application

apply here w w w. dot Naija c r u x dot c o m

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