I have been using this bank for years from the days if Oceanic Bank till the present Ecobank. Seriously i have never smiled transacting with them. At Rumuokoro, portharcourt, we will stand on queue inside the bank from 11am to 5pm just to withdraw from the counter (..don't ask about my ATM card...things happened ), there u will see different characters, the crying customers, the wailers, even the ones threatening to beat up a staff if they end up not been paid after spending the whole day trying to get their money.
Back at Choba ( Uniport branch) i have to submit my booklet at the counter as early as 9am, go to lecture, come back around 12 or 1pm just to be number 5 to get paid (..maybe those people been paid since morning submitted theirs the previous day...LOL). Things got a little better when i got my ATM card and Mobile app.
Aa a participant of MMM, whenever am matched to pay someone, i have to do that as early as 6am so the recipient will receive the money/alert before 6am the next morning, contact the bank they will tell you they are waiting for authorization,(... i wonder what that means so frustrating).
I don't bother trying ATM transfers, because the last 3 times i tried, i had to go to the nearest branch to fill that annoying form (...i was debited, but my recipient didn't receive any fund).
Currently my Ecobank mobile app is a joke, even if i transfer N2000, i cant do any again for that day, telling me that I've exceeded my daily transfer limit (...like seriously?? N2000 only). i had to call customer care line just for them to tell me i can do transfer ONLY ONCE in a whole day( what a bank...that's pathetic) as at the time am typing this, Ecobank is owning me N22500 ( N12500 they debited on Tuesday promise to reverse it after 3 working days and N10000 they debited today.( i pray they pay me back before next year)
People are suggesting i open account with Akwa Savings or any Mcrofinance Bank, they are more reliable than Ecobank.
So am wondering if am the only one going/has gone through this Ecobank shit. (...Pan African bank indeed)

Lol@ Awka savings.



Eco is a glorified microfinance bank.

Don't know about ur PH branch,Ecobank is one of the best bank in Nigeria.

eleko1:
Don't know about ur PH branch,Ecobank is one of the best bank in Nigeria.

am currenly in akwa ibom. Eket branch couldn't activate my mobile app after 6 weeks. Uyo branch, Barracks road is the one that promised to reverse back my money after 3 working days. so which other branch is Splendid??

Swagahyk:

am currenly in akwa ibom. Eket branch couldn't activate my mobile app after 6 weeks. Uyo branch, Barracks road is the one that promised to reverse back my money after 3 working days. so which other branch is Splendid??

Swagahyk:

am currenly in akwa ibom. Eket branch couldn't activate my mobile app after 6 weeks. Uyo branch, Barracks road is the one that promised to reverse back my money after 3 working days. so which other branch is Splendid??

Lagos.Dog don't eat dog Sha. They reverse in less than 24hrs here