udemejack:
you are not alone on this.
thats why uptil today i canot remember were i kept their ATM,widrawal booklet or even the Acct number,i dump their ass

Swagahyk:

good to know am not alone in this mess. though am having a new account with Diamond bank soon

Tajbol4splend:
Too bad, don't you have GTB there?

Swagahyk:
I have been using this bank for years from the days if Oceanic Bank till the present Ecobank. Seriously i have never smiled transacting with them. At Rumuokoro, portharcourt, we will stand on queue inside the bank from 11am to 5pm just to withdraw from the counter (..don't ask about my ATM card...things happened ), there u will see different characters, the crying customers, the wailers, even the ones threatening to beat up a staff if they end up not been paid after spending the whole day trying to get their money.
Back at Choba ( Uniport branch) i have to submit my booklet at the counter as early as 9am, go to lecture, come back around 12 or 1pm just to be number 5 to get paid (..maybe those people been paid since morning submitted theirs the previous day...LOL). Things got a little better when i got my ATM card and Mobile app.
Aa a participant of MMM, whenever am matched to pay someone, i have to do that as early as 6am so the recipient will receive the money/alert before 6am the next morning, contact the bank they will tell you they are waiting for authorization,(... i wonder what that means so frustrating).
I don't bother trying ATM transfers, because the last 3 times i tried, i had to go to the nearest branch to fill that annoying form (...i was debited, but my recipient didn't receive any fund).
Currently my Ecobank mobile app is a joke, even if i transfer N2000, i cant do any again for that day, telling me that I've exceeded my daily transfer limit (...like seriously?? N2000 only). i had to call customer care line just for them to tell me i can do transfer ONLY ONCE in a whole day( what a bank...that's pathetic) as at the time am typing this, Ecobank is owning me N22500 ( N12500 they debited on Tuesday promise to reverse it after 3 working days and N10000 they debited today.( i pray they pay me back before next year)
People are suggesting i open account with Akwa Savings or any Mcrofinance Bank, they are more reliable than Ecobank.
So am wondering if am the only one going/has gone through this Ecobank shit. (...Pan African bank indeed)

Swagahyk:

GTB is here, i don't need a bank I will spend thousands to get to the nearest branch. GTB ain't common here in Akwa Ibom

Rhayour:


Wow...I cant imagine you alone going through all of these. Why not send a mail to them with your account number and telephone number via ENGcontactcentre@ecobank.com or chat with them on their WhatsApp 0808 760 3717. The WhatsApp is only available on weekdays though.

Swagahyk:

I have tried chatting with them via mobile app live chat, they will always refer me to thier nearest branch.
anyway I will try the WhatsApp chat though... Thanx

Swagahyk:

GTB is here, i don't need a bank I will spend thousands to get to the nearest branch. GTB ain't common here in Akwa Ibom

Sirpluv:
Where in akwa ibom? the 1 in oron is worst. . . .

Swagahyk:
Uyo, Abak road

Swagahyk:

good to know am not alone in this mess. though am having a new account with Diamond bank soon

udemejack:
you are not alone on this.
thats why uptil today i canot remember were i kept their ATM,widrawal booklet or even the Acct number,i dump their ass

Sirpluv:

Ok. . . that shit of a bank is worst. . . in oron here . . . smh.

thecrush:


Ecobank--- I had an experience with them in 2012 when the customer service lady was just pressing her phone while i was talking to her...

The one in Ikot ekpene rd was soo rude to customers ....

I hope sey dem done change dem sha