Manager, Order Management
Job TypeFull Time
QualificationBA/BSc/HND
Experience6 years
Location Lagos
Job FieldLogistics Procurement / Store-keeping / Supply Chain

Job description

• Manager Order Management is part of the Planning & Fulfillment team at the Opco supporting the Customer Order Management processes. The Customer Order Management process covers sales to MTN Dealers/Distributors, MTN Owned Stores, and Direct Shipment to Customers (Bulk Orders). It also covers management of customer master data including customer catalogue and order prices. These processes would involve interactions as well as direct interaction with MTN customers i.e. dealers and distributors.

• Manager, Order Management is supported by Supervisor and Clerk to perform order management activities at the Opco.

• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.



• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity, including Perfect 10 Project.

• Drive an increase in MTNN’s Net Promoter Score.

• Customer Data Management


• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.

• Maintain effective working relationships with internal and external suppliers.

• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.

• Build and maintain productive relationship with key regional stakeholders to ensure effective and efficient regional stock availability and distribution and deal with related issues and problems.


• Identify training requirements of team members, develop program to address knowledge gaps and implement training interventions for retail participants to ensure adequate knowledge of MTNN products.

Job condition

• Normal MTNN working conditions

• May be required to work extended hours

Experience & Training

• First degree in Engineering or Supply Chain Management or Finance or any related discipline

• Fluent in English

Experience:

Minimum of 6 years’ experience which includes:

• Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others

• Experience working in a medium to large organization



Minimum qualification

BA, BEd, BSc or HND

Manager, Commercial And Indirect Sourcing

Job TypeFull Time
QualificationBA/BSc/HND
Experience6 years
Location Lagos
Job FieldProcurement / Store-keeping / Supply Chain

Job description

• To lead and manage the procurement administrative support activities through policies, processes and procedures that are aligned with MTNN’s aspirations for customer satisfaction/service excellence and bottom-line performance

• To contribute to the achievement of value for money purchases and lowest total cost of ownership through the delivery of high quality administrative support services

• Extract value from what we already have by focusing on optimizing processes within the Unit/Department in line with the value creation philosophy. This includes individual contributions and recommendations to improve existing business project/initiative, capital/budget efficiency activities within the Unit, contracts review and negotiation in collaboration with the Procurement team, structural changes within the Unit etc.

• Drive Innovation by identifying and taking advantage of new business opportunities, e.g., by stimulating and encouraging new business opportunities, launch of products, product/process innovation, business model innovation etc.

• Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.

• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.

• Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.

• Control and maintain the relevant registers necessary for adequate tracking and smooth administration of the Procurement function.


• Prepare and distribute monthly and other periodic reports as required.

• Prepare, review and report budgets and expenditure for P&SS department.

• Review and develop PPPs for the Procurement unit as required.

• Develop and manage methodologies to measure savings and other SLA’s.

• Develop data gathering, monitoring and reporting mechanisms in line with global best practice and corporate governance requirements

• Develop and implement administrative strategies aimed at enhancing the Procurement unit’s service delivery, reporting and corporate governance requirements,

• Develop new and improve existing processes, procedures, policies and service level agreements to enhance the Procurement units operational efficiency

• Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).

• Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.

Job condition

• Normal MTNN working conditions

• May be required to work extended hours

• SCOR-P (Supply Chain Operations Reference Model – Professional)

Minimum qualification

BA, BEd, BEng, BSc, BTech or HND

Manager Inventory Management

Job TypeFull Time
QualificationBA/BSc/HND
Experience6 years
Location Lagos
Job FieldProcurement / Store-keeping / Supply Chain

Job description

• Responsible for accuracy and completeness of the ERP Inventory/WIP General ledger and Inventory sub-ledger system as well as providing information and support regarding inventory

• Provide financial/ budget related support to Logistics.

• Reconciliation of all Inventory accounts.


• Maintain leadership in the ICT/Digital industry by influencing stakeholders within your immediate ecosystem for MTNN’s benefit. This includes participation in credible external think-tank sessions, involvement in inter-divisional focus Group sessions to improve business performance etc.

• Enhance/expand MTN’s role in the larger national macro environment by participating in CSR projects and/or NGO’s, involvement in recognized professional institutions, think-tank activities etc.

• Role model the vital behaviours needed to sustain organisational performance and drive people management activities by being the principal coach for your direct reports using the people management framework. Participate in employee engagement projects such as mentorship, facilitating programs, etc. In addition, support recruitment, on boarding and grievance management processes etc.


• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.

• Maintain effective working relationships with internal and external suppliers.

Job condition

• Normal MTNN working conditions

• May be required to work extended hours

Experience & Training

• First degree in in Accounting or a Finance related discipline

• Supply Chain Management experience

• Vendor management Experience

• Working experience in Oracle



Training:

• Certified in Production and Inventory Management

• CSCP (Certified Supply Chain Professional)

• Logistics and Supply chain management

• Project Management

Minimum qualification

BSc, BTech or HND

Manager Planning And Forecasting

Job TypeFull Time
QualificationBA/BSc/HND
Experience6 years
Location Lagos
Job FieldProcurement / Store-keeping / Supply Chain

Job description


• Monitor sales and operational planning

• Support the Shareholder return strategy by developing and implementing Sales & Distribution Processes that are aligned to achieving all elements on the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).

• Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.

• Monitor changes to SCM related statutory, regulatory, legal compliances and update MTN checklist. This includes compliance with Safety Health and Environment (SHE) regulation, imports, Foreign Exchange Control Documentations (FECDs), input and output taxes and managing landed costs.


• Develop and implement a training plan in order to build and develop skills within the team

• Performance manage resources in accordance with HR policy and legislation where necessary

• Actively participate in leadership team and develop skills of own team

• Promote an ‘MTN centric’ and a ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance



Job condition



• Normal MTNN working conditions

• May be required to work extended hours

Experience & Training


• Minimum of 3 years’ experience in an area of specialisation; with experience in supervising/managing others

• Experience working in a medium to large organization

• Supply Chain Management experience

• Vendor management Experience

• Working experience in Oracle

Training:

• CPIM (Certified in Production and Inventory Management)

• CSCP (Certified Supply Chain Professional)

• CBAP(Certified Business Analysis Professional)

• SCOR-P (Supply Chain Operations Reference Model – Professional)

Minimum qualification BA, BEd, BEng, BSc, BTech or HND

Manager, Logistics & Warehouse At MTN Nigeria

Job TypeFull Time
QualificationBA/BSc/HND
Experience6 years
Location Lagos
Job FieldLogistics Procurement / Store-keeping / Supply Chain

Job Description

• Manager, Logistics & Warehouse Is Part Of The Planning And Fulfillment Department And Would Lead The Logistics & Warehouse Processes For The Respective Regions.

• The Logistics Management Processes Cover All Aspects Of Warehousing And Transportation Requirements (For Both Trading Stock As Well As Assets) Including Planning & Managing Deliveries, Management Of Inventory Returned From Site/Customers Including Receipt, Repair / Replacement By Supplier Or Declared As Scrap And Disposal.

• The Inventory Management Process Covers Trading Stock, Assets And Any Other Material That May Be Handled In MTN’s Warehouse Or By An Outsourcing Service Provider. This Covers Devices, SIM Cards, Scratch Cards, Any Promotional Material, All Network Related Inventory Including Spares, IT And Others Where Applicable. Furthermore, The Processes Incorporate Latest Trends In Inventory Management, Which Include Vendor Managed Inventory, Consigned Inventory And Logistics Service Providers.


• Role Model The Vital Behaviours Needed To Sustain Organisational Performance And Drive People Management Activities By Being The Principal Coach For Your Direct Reports Using The People Management Framework. Participate In Employee Engagement Projects Such As Mentorship, Facilitating Programs, Etc. In Addition, Support Recruitment, On Boarding And Grievance Management Processes Etc.

• Network And Build Solid Relationships With Internal Units And Relevant Third Parties (E.G. Strategic Investors, Technical And Finance Partners, Business Consultants Etc.) And Develop A Close Working Relationship With Relevant Information Sources To Provide An Integrated Service.

• Maintain Effective Working Relationships With Internal And External Suppliers.

• Coordinate, Coach And Influence External Partners And Essential Support Departments Across MTNN’s Business Units To Deliver A Seamless Pre-Sales And Post-Sales Service Experience.

• Build And Maintain Productive Relationship With Key Regional Stakeholders To Ensure Effective And Efficient Regional Stock Availability And Distribution And Deal With Related Issues And Problems.

• Ensure Optimum Inventory Levels By Monitoring Inventory On A Regular Basis And Request For Replenishment On Time

• Plan And Conduct Inventory Count And Ensure Completion Of The Count On Time

• Maintain Inventory Count Sheet And Registers


Job Condition

• Normal MTNN Working Conditions


• Knowledge Of Customer Database Management Principles

• Knowledge Of Customer Order Fulfillment, Customer Delivery, Determining Availability, Etc.

• Understanding Of Process For Booking, Tracking And Monitoring Of Orders

Training:

• Enterprise System Knowledge

• Financial Management Skills

• Transport Management Systems

Minimum Qualification

BA, BEd, BEng, BSc, BTech Or HND

Method of Application

Apply here w w w. dot Naija c r u x dot c o m

change the dot to .