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Nairaland Forum / Nairaland / General / Quickteller Service Is A Big Disgrace,customer Service Zero,customer Support 0 (380 Views)
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Quickteller Service Is A Big Disgrace,customer Service Zero,customer Support 0 by bigsammy: 3:15pm On Dec 14, 2016 |
My Quickteller Story..! It is a shame doing business on the platform of quickteller service, I made payment on Thursday to a client using quickteller platform and my money was deducted but to my utmost surprise the client said he did not get the payment but a confirmation was sent to me saying amount has been deducted but not remitted into my client's account. I sent several mails to their customer support email address provided on their site (consumersupport@interswitchng.com) since on Friday, no single response or automated reply from their support till date. I am highly disappointed in service rendered by quickteller, they are inefficient, not customer friendly, grossly incompetent. It is pretty sad, that this third party support called interswitch is a big wash, with no customer's interest at heart in solving problems. Attached is the mail sent. Please share your Story….!
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