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See Why Domainking Is The Most Relaible Webhost In Nigeria by Johndik4(m): 11:55pm On Dec 24, 2016
Hello everyone,to day I gonna be sharing this intresting expirience of mine when I purchased my domain from www.DomainKing.ng,
I purchased my domain www.blog9ja.com.ng from DomainKing.ng on Friday 3rd of Dec 2016 via Vogue PAY...but my order was delayed by Vogue all because it was weekend, So I sent an email to DomainKing's customer support to please speed up my order, within seconds they replied me and told me that my order was still pending on VoguePays's site until my payment is approved then my domain will b activated...so I relax because I trust my dear DomainKing and because I know thay were following protocols and that's the right thing. But they themself was not at rest; they keep sending mails appologising and giving me assurance to exercise patience until VoguePay approve my payment. Finally, when I woke up on monday morning I just got a mail from DomainKing immediately saying that my domain has been activated...wow! I love the way DomainKing attends to their customers!!!. I luv you DomainKing!
#DomainKingNGrocks 
I purchased this my domain in order to participate in the DomainKing #DomainKingNGRocks contest,
oh yea! you too can participate by simply purchasing a domain or webhost from DomainKing and stand a chance to win 250,000 cash price....
wow that's cool right? simply click http://www.domainking.ng to get started!!!.
Wait thats not alll...
In buying domains, I have personally tested different domain registrars and I've chose to stick with Domainking.
You might wondering what is special about DomainKing. Well, my experience with Domainking has been more than remarkable.
*. DomainKing has a very fast and responsive customer service, responses are prompt. You can contact them on social media, through their live chat on their websites, or through your Cpanel and get satisfying response.
*. Domainking still remain the most reliable, cheapest domain and web hosting providers in Nigeria.
*. Every domain purchase usually comes with two free custom emails.
*. Domainking offers you the best whois protection at no cost.
*. Lastly, CBN policies and many banks suspension of international transactions using naira debit cards doesn't prevent buying domains or hosting plans, as Domainking accept verve card and bank deposit. You can also use your naira debit cards (Mastercard or Visa card) to purchase any service from Domainking.
So, won't you rather buy domains or web hosting plans from Domainking?
Then click www.domainking.ng

Re: See Why Domainking Is The Most Relaible Webhost In Nigeria by dexed(m): 3:00am On Jan 06, 2017
Johndik4:
Hello everyone,to day I gonna be sharing this intresting expirience of mine when I purchased my domain from www.DomainKing.ng,
I purchased my domain www.blog9ja.com.ng from DomainKing.ng on Friday 3rd of Dec 2016 via Vogue PAY...but my order was delayed by Vogue all because it was weekend, So I sent an email to DomainKing's customer support to please speed up my order, within seconds they replied me and told me that my order was still pending on VoguePays's site until my payment is approved then my domain will b activated...so I relax because I trust my dear DomainKing and because I know thay were following protocols and that's the right thing. But they themself was not at rest; they keep sending mails appologising and giving me assurance to exercise patience until VoguePay approve my payment. Finally, when I woke up on monday morning I just got a mail from DomainKing immediately saying that my domain has been activated...wow! I love the way DomainKing attends to their customers!!!. I luv you DomainKing!
#DomainKingNGrocks 
I purchased this my domain in order to participate in the DomainKing #DomainKingNGRocks contest,
oh yea! you too can participate by simply purchasing a domain or webhost from DomainKing and stand a chance to win 250,000 cash price....
wow that's cool right? simply click http://www.domainking.ng to get started!!!.
Wait thats not alll...
In buying domains, I have personally tested different domain registrars and I've chose to stick with Domainking.
You might wondering what is special about DomainKing. Well, my experience with Domainking has been more than remarkable.
*. DomainKing has a very fast and responsive customer service, responses are prompt. You can contact them on social media, through their live chat on their websites, or through your Cpanel and get satisfying response.
*. Domainking still remain the most reliable, cheapest domain and web hosting providers in Nigeria.
*. Every domain purchase usually comes with two free custom emails.
*. Domainking offers you the best whois protection at no cost.
*. Lastly, CBN policies and many banks suspension of international transactions using naira debit cards doesn't prevent buying domains or hosting plans, as Domainking accept verve card and bank deposit. You can also use your naira debit cards (Mastercard or Visa card) to purchase any service from Domainking.
So, won't you rather buy domains or web hosting plans from Domainking?
Then click www.domainking.ng
Beware when registering your domain with domainking, I have used there service for some time and decided to transfer my domain to another registrar, first their privacy protection service didnt let me the confirmation email needed to confirm the transfer, after many hours of back and forth messaging with support, I was finally able to get the confirmation email, now they wont release the domain for transfer, they say I have to wait for 5-7 days before they approve the transfer, my website as been inaccessible for 2 whole days now. It didnt take 5 days when I was transferring my domain to them, I have pleaded and pleaded with support but they say theres nothing they can do.
Re: See Why Domainking Is The Most Relaible Webhost In Nigeria by DomainKingTeam: 4:16pm On Jan 06, 2017
Hi Dexed,
I am Karan from DomainKing.NG, I have read & understood your issue. I would like to clarify all your doubts that you may have regarding our service.

Kindly note that we give full control to all our customers & we never stop our customers from Transferring-out their domains. And we have assisted you in every way possible in transferring out your domain explaining everything to you at every point.

But since this 5-7 days transfer period is not in our control, I believe that you think that we are trying to prevent you from moving your domain away from us. But this is not the case as we have already explained to you in detail in all our replies to you in the support ticket ID: 236848.

Please refer to the policy 3.2 & 6.2 in the ICANN Transfer Policy here: https://www.icann.org/resources/pages/transfer-policy-2016-06-01-en

Please see the screenshot for more clarity on the ICANN policy: https://snag.gy/vD0PfM.jpg

This transfer policy is universal & it even applies when you transfer your domains to us from another registrar. Please refer to the attached screenshot. The screenshot shows the timeline of domain transfers when you transferred your domains to us from another Registrar in past. You will find that all these domain had taken 5-7 days for the transfer to be completed.

If the manual transfer approval was possible then it would have been much easier for us to simply approve your Transfer-out Request than to exchange such messages with you in which you might believe that we are not trying to help you. But believe me that we have helped you in every way possible.

We have been very transparent about the whole process. But you appear to have made a perception that we are not allowing you to transfer your domain away. Please read all our replies and you will find that we have assisted you in every possible way.

According to the ICANN's Transfer Policy
Once transfer is approved by Old Registrant, New Registrant & Admin Contacts, transfer normally takes 5-7 days to complete as per ICANN Policies (as per these policies if the transfer request is validated by the Old Registrant, New Registrant & Admin Contact and no rejection/stop request is filed by losing registrar then transfer will go through in 5-7 days automatically by the Registry, during this time the domain status will be updated to pending transfer and no one can make changes to the domain).

For a domain transfer to initiate, you also need to make sure that you have approved the requests from gaining & losing registrars to initiate the process. This has to be done along with Registrant & Admin Contact Approvals. Once all of this is done, the transfer will take 5-7 days to complete.

All this is automated by the Registry. But Registrars have option to manually speed up this by sending EPP command to accept the transfer-out request. Most Big Registrars prefer to work using the 5 day process defined by ICANN (as this allows their clients to reject transfers in case of accidental transfers). So its not possible to manually approve the process as our ICANN Registrar doesn't allow this.

The ICANN Registrar (Public Domain Registry) that we use does not allow manual Transfer-out approval for a domain as they use ICANN's 5 days automatic transfer out policy. Most Big Registrars use the same policy.

It is always advisable to transfer or renew domains way before expiry date (i.e: 7-10 days minimum) to avoid any downtime or inconvenience.

We have explained every detail to you in our emails sent to you. You may refer to Ticket IDs: 134582, 933719 and the attached screenshot for more clarity.

Also it seems that you have a misunderstanding regarding our privacy protection service
. And I want to clarify the misunderstanding. Please note that the Privacy protection service is a service that we offer for free with every domain. Most Registrars change fees of upto $3-$10 for this service. You can check this with any popular Domain Registrar to verify.

Kindly also note that you have the choice and control to not add this free service to your domain when buying a new domain from us. And you can even disable this service any time. This service replaces your whois details with the Privacy Protected Whois to prevent you from receiving any spam & maintain your privacy. So it is a rule to disable privacy protection while transferring out your domain. This is a standard rule at every Registrar & any Gaining Registrar would guide you to disable it. We had disabled it for you as soon as we received a request from your end.

We sincerely appreciate any feedback (especially any negative feedback) that is posted about us as it is way to constructively improve our service. But I believe that your feedback is posted because of your misunderstanding on this issue & it is not a true refection of our service.

We sincerely care so much about our clients & we have always tried to help you & all our clients by going out of our way to help in all issues. You would also understand that any negative feedback can affect a business. I request you to please update your posts on Nairaland so that it would not mislead anyone to believe that we are not helpful to our clients which is completely opposite and can be verified by our existing clients.

I request you to please update the feedback that you have posted because of your misunderstanding of this issue.

I hope I have clarified all your doubts and I believe you will understand our efforts that we have put to help you in this issue.

Feel free to let us know if you have any further doubts.

Best Regards,
Karan
DomainKing.NG

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