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|Managed Services Operations At Ericsson by ajiolaoluwa(m): 11:59am On Jan 04, 2017|
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We welcome the opportunity to meet you!
Managed Services Operations Assurance SME
Job Type Full Time
Experience 5 – 10 years
Job Field ICT / Computer
Job Summary: This Job Role is responsible for the Customer Handling, Coordination, Management, Single Customer Complaints and execution of proactive and reactive H/W maintenance activities that require a higher level of Skill. This shall ensure that the MoMo services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities & Tasks
Daily Customer Complaints.
H/W maintenance Preventive maintenance.
End to end issue handling and coordination with GSC.
For more info on how to apply click here http://jobscholar.com.ng/managed-services-operations-at-ericsson/
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