Qualification
B.A/HND/OND (Mass communication, English, international relation or other related discipline)
Minimum of 3 years customer services experience
Other certifications will be added advantage

Summary of Job Function
Provide exceptional customer service to clients.

Key responsibilities
 Handle incoming mails and other materials
 Collate information
 Maintain databases
 Communicate verbally and in writing to answer inquiries and provide information
 Liaison with internal and external contacts
 Manage and coordinate the flow of information both internally and externally
 operate office equipment
 Responsible to Head of Operations and support Business Development Dept.
 Work in collaboration with Business Development Dept.
 Send mails
 Prepare proposals
 Visit clients when required
 Carry out some secretarial duties
 Support HR in co-ordination of Recruitment/Interview processes
 Support in co-ordination of certificate/professional programs
 Any other assignment as may be assigned

Job Skills
 Verbal and written communication skills
 Time management
 Interpersonal skills and Team work
 Customer-service orientation
 Stress tolerance
 Knowledge and experience of relevant software applications – Ms-Word, Excel, and Power Point
 Knowledge of internet
 Knowledge of administrative and clerical procedures

Qualified and interested candidates should forward their CVs to aetipowerrecruitment@gmail.com on/before 28/01/2017 use the position as the subject title.