The Dangote Group is a diversified and fully integrated conglomerate with interests across a range of sectors in Nigeria and Africa. Current interests include Cement, Sugar, Flour, Salt, Pasta, Beverages, Noodles, Poly Products, Transportation and real estate with new initiatives in the Oil and Gas,
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Telecommunication, Fertilizer and Steel sector of the economy.Dangote Group Customer Service Representative Recruitment

Dangote Group is recruiting to fill the position below:

Job Title: Customer Service Representative
Location: Lagos
Organization: Nascon Allied Industries Plc. (NASCON)
Employment Type:
Full Time

Job Description

Monitor personal call data and use it as a tool for continuous improvement.

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Manage large amounts of incoming calls, creating and maintaining customers account information
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines and policies in keeping records of customer interactions, processing customer accounts and filing documents
Attract potential customers by answering product and service specific questions and cross-selling
Resolve product or service complaint; determining the cause of the problem; selecting and explaining the best solution to the problem; expediting correction or adjustment and following up to ensure customer satisfaction

Requirement:

Proficiency in one or two Nigerian languages, an advantage.


How to Apply
CLICK THIS LINK TO SEE APPLICATION PROCEDURES
http://jobberzone..com.ng/2017/01/dangote-group-customer-service.html

Application Deadline Date
30th January, 2017

Organization : NASCON
Website : Dangote

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