Findworka is hiring a customer service intern. The candidate will interact with customers to provide and process information in response to inquiries, concerns and requests about Findworka products.

Responsibilities- The intern will:
communicate with users either by telephone, electronically or face to face.
perform customer verifications.
process orders, forms, applications and requests
direct requests and unresolved issues to the designated resource
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
record details of actions taken.
prepare and distribute customer activity reports
maintain customer databases
follow up on customer interactions
provide feedback on the efficiency of the customer service process.

Education and Experience
OND and HND graduate.
knowledge of Microsoft Office and Google docs.
ability to type at an “okay” speed.

Key Competencies
Great attitude.
interpersonal skills
communication skills – verbal and written
listening skills
problem analysis and problem-solving
attention to detail and accuracy
data collection and ordering
customer service orientation
adaptability
initiative
stress tolerance.

Other considerations
- We would prefer candidates that live within or close to Yaba.
- Candidates should have a good understanding of the online freelance market, internet startups in Nigeria and information technology.
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To apply for this position, kindly send your resume to info@findworka.com and we’ll get back to you as quickly as possible.
N.B: We only hire awesome people.