It is quite unfortunate that the telecommunications companies in Nigeria pay more attention to ways of defrauding their customers than ways of improving the quality of their services, you hardly get your calls through these days what you mostly get when you dial a number is (Please wait your call is been transferred) even when the destination line is active. However that should be for another day, the attached pictures show how MTN are stealing from their customers, most times after your calls something like the picture attached will pop-up, at your slightest attempt to touch any of the listed your money will be deducted immediately (no two ways) in most cases my ears have been doing the touch es. Please I want to know the work of NCC, they pretend to be working tirelessly but we don't get to see their impact in regulating these telecommunications companies. Stealing is Stealing and stealing is corruption, MTN stop stealing our money.

Seriously MTN is terrible. I so hate Ds.
I. Hope Ds gets to NCC & de take immediate action.

etebefia:
It is quite unfortunate that the telecommunications companies in Nigeria pay more attention to ways of defrauding their customers than ways of improving the quality of their services, you hardly get your calls through these days what you mostly get when you dial a number is (Please wait your call is been transferred) even when the destination line is active. However that should be for another day, the attached pictures show how MTN are stealing from their customers, most times after your calls something like the picture attached will pop-up, at your slightest attempt to touch any of the listed your money will be deducted immediately (no two ways) in most cases my ears have been doing the touch es. Please I want to know the work of NCC, they pretend to be working tirelessly but we don't get to see their impact in regulating these telecommunications companies. Stealing is Stealing and stealing is corruption, MTN stop stealing our money.

Hi etebefia, I am truly sorry about this experience, I wish to let you know that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are resolved. I will appreciate if you can send me your mobile number via private message to enable me assist. Looking forward to hearing from you. Regards