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Nairaland Forum / Science/Technology / Help! My Whatsapp Is Not Opening (882 Views)
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Help! My Whatsapp Is Not Opening by DANDONdGreat(m): 9:24pm On Mar 05, 2017 |
Please I need your kind and professional assistant. I use an Android phone. My WhatsApp got outdated. I updated it. But when I opened it, I entered my number. it brought out my picture and asked me to provide my profile information which I did and pressed Next. At this point it INITIALIZING................ PLEASE WAIT A MOMENT. It remains like that for over an hour. I waited and waited but it didn't change. I switched off my phone for a while and on it again. My picture appeared again and I was asked to provide my profile information which I did again. It started it INITIALIZING again. for hours no change. I rebooted the phone. But the same thing. I deleted the WhatsApp and downloaded another one. THE SAME PROBLEM. I downloaded another one over five times. But THE SAME PROBLEM. I collected whatsapp from my friends phones. But THE SAME PROBLEM. After I might have done all I could. I went on Google to find out the problem and the solution. I did all I was asked to do. But THE PROBLEM REMAINS. I was asked to contact my network providers. Which I did. The assured me that my line and my sub are okay. For the past two weeks now I have not been able to access my WhatsApp. That is why I ask for your kind and professional assistant in this matter. ...........THANKS IN ANTICIPATION........ NB: Every other App is working perfectly well both online and offline Apps. But only whatsApp. |
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