Goodmorning Everyone!

So, my problem is this.

I wanted to purchase a power bank from konga. I decided to fund my kongawallet which, from them I'll pay for my goods.

Fortunately, my brother offered me a power bank the next day although he didn't know what was my aim initially.

After that, I decided to Withdraw back to my Gtbank account which I provided for them.

The capital was N4,000.

While withdrawing the money, they said I'll receive the money within 1-3 days.

My dear Nairalanders , 3 days passed, I saw nothing!

I decided to mail Help@konga.com and I cited my problem to them.

They stupidly told me the name of the mail I mailed them with didn't undergo any transaction in there site.

My dear, I was mad!, thanks to heaven I funded my wallet with quickteller and they sent me a detail to my mail.

I quickly screen shot the mail, went to my konga dashboard, then the profile and screen shot too,because in my profile and in my quickteller details my mail was boldly there.

I sent them a mail saying :

"Its unfortunate you're a konga representative but you don't know how to run the site, moreover am sending this complaints with the email in konga.

I've also included proofs which strongly proved the email in question is what I'm mailing you with, so do your findings accurately as I will not stop untill I'm been refunded".

After some hours, the guy replied saying that he has finally traced the transactions, that the money ought be to paid along time ago, hence he has informed another party which is incharge of all those stuffs.

That my money will be refunded soon.

My dear people, up till now, I haven't seen a dime !!!!

Please, what step should I take as I won't let the money I got through my sweat to disappear.

If I stole the money, it would have been different.

Seun , lalasticlala , mynd44 Epp me abeq

Make a lot of noise on their twitter, Facebook and Instagram alleging scam. That always gets their attention.

Very simple, threaten them with amadioha

Ashleydolls advised me to threaten them with a law suit
I will try that too...
More suggestions plss

Threaten them with Buhari, atleast nobody wants to associate with Buhari for now.

darbeelicous:
text help to 63110

You eh..

Thanks to everyone that contributed... I appreciate !!

I have done the first step by writing to their twitter handle.
Thanks to gustalnov

And below was what happened ...

If they failed to ratify the issue, I will follow Ashleydolls method

ElizaVeta:
If they failed to ratify the issue, I will follow Ashleydolls method

You've done the right thing already. It gets their attention all the time. If they don't do anything, make more noise on their twitter. Specifically, say "they scammed you"

gustalnov:

You've done the right thing already. It gets their attention all the time. If they don't do anything, make more noise on their twitter. Specifically, say "they scammed you"

Yeah...

They called me on phone and said "
"They are sorry for the delay, what they do is, they call the owner of the account to confirm if he/she initiated the payout request, to avoid fraud"

Since 5 days ago they haven't called oh if really it's what thy do

Hahahah... they're just telling me that to cover up

Between, they replied me after some moments on twitter and said this... Picture below :

Thanks so much anyway!!!!!!!!!!

ElizaVeta:
If they failed to ratify the issue, I will follow Ashleydolls method

Law suit over 4k? Nne I don fear you pass Buhari o.

obyrich:
Law suit over 4k? Nne I don fear you pass Buhari o.

What's wrong with that ?

ElizaVeta:
What's wrong with that ?

Have you got a lawyer agree to handle the case pro bono? . Isi akpukpa n'eri kwa mmanu o.

obyrich:
Law suit over 4k? Nne I don fear you pass Buhari o.

Anything to get her their attention

Ashleydolls:
Anything to get her their attention

If I no get her attention na your own I go get?

obyrich:
If I no get her attention na your own I go get?

That question doesn't look like it is for me. It must be for the gods

Ashleydolls:
That question doesn't look like it is for me. It must be for the gods

Better. Learn to mind your business it pays.

obyrich:
Better. Learn to mind your business it pays.

Preach preacher

Ashleydolls:
Preach preacher

Hey stop disturbing my mention, biko.

ElizaVeta , noticed you don't reply PMs, i ain't on BBM either, would like to hook you up on whatsapp, that's if you don't mind....anyways, am Julius, don't bother checking my Dp, that's not me...by the way, nice site you have there....

Boycool1:
ElizaVeta , noticed you don't reply PMs, i ain't on BBM either, would like to hook you up on whatsapp, that's if you don't mind....anyways, am Julius, don't bother checking my Dp, that's not me...by the way, nice site you have there....

okay.. your number?

1

ElizaVeta:
okay.. your number?

we are already connected