Hello people. is there anyone there on glo blackberry service.

I subscribe to the connect service very recently with the mind to use the solution to reduce the need to be flipping open my net-book here and there.

the first message i received was that my blackberry was being processed and would soon be activated.

thereafter i was told the blackberry service was now active,with the instruction to restart my device by taking out the battery and re-inserting it back. added to that was the request that i should kindly use the blackberry browser for the service and that i could call 333 for assistance.

i did everything but the last one, and when there was nothing sent to me maybe a link to download the browser couple with fact that nothing indicated the connect software which i thought would also be provided, i called 333 only to be told by the system that the line is to be called by the prepaid users of the blackberry service (which i am).

i tried browsing  to send mail to blackberry@gloworld.com the access was charged not from my subscription but from my phone credit.

what is it that i need to do/know.

good people on nairaland might have help for me.

You may have to go to Glo office most of the problem on Glo services can only be solve in their office.