Sahara Group nutures businesses in the energy sector. These companies operate essentially within the energy industry and its associated sub-sectors. The Group consists of individuals, who are determined to make a positive impact on the business environment.


Job Title: Front Desk Officer

Location: Nigeria

Key Deliverables

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Hear and resolve complaints from customers/clients or the public.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
File and maintain records.

Analyze data to determine answers to questions from customers or members of the public.

Schedule appointments and maintain and update appointment calendars.

Supervision of Office Assistants in respect of janitorial services whilst maintaining the lobby or reception area.

Keep a current record of staff members’ whereabouts and availability.

Schedule space or equipment for special programs and prepare lists of participants.

Taking messages and relaying them to the relevant department/companies.

Administration of meeting rooms

Adhoc duties as advised.


Requirements
Minimum Qualification / Experience:


First Degree from a reputable University

Minimum of 1- 2 years cognate working experience (Post NYSC) in a similar role within a corporate Organization.


Knowledge/Skills:


Ability to work in a fast-paced corporate environment.

Ability to handle high volume switchboard /telephone/ reception duties.

Proven experience as front desk representative, agent or relevant position

Knowledge of office management and basic bookkeeping

Proficient in English (oral and written)

Excellent knowledge of MS Office
(especially Excel and Word)

Strong communication and people skills

Good organizational and multi-tasking abilities

Problem-solving skills

Customer service orientation

Ability to work independently and under pressure

Personality Traits:

Customer friendly attitude,

Ability to work under pressure.

Creativity and Efficiency

Good coordinating/ organizational skills.

Working Relationships

All Staff

Companies/Departments

Visitors

Clients and Vendors.

Application Closing Date
Not Specified.

How To Apply
http://informationmaxblog..com.ng/2017/03/vacancy-front-desk-officer-at-sahara.html?m=1