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Customer Service Representative - Jobs/Vacancies - Nairaland

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Field Service Representative At Schneider Electric / Graduate Customer Service Representative At Darmac Engineers (2) (3) (4)

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Customer Service Representative by raycheall: 8:00am On Apr 10, 2017
We are looking for qualified candidates to fill the vacant position as soon as possible.

Serves customers by providing information; responding to requests; resolving problems; collecting revenue.

- Provides information to customers by verifying understanding of request; answering questions; offering assistance.
- Initiates service by recording requests; forwarding to dispatching.
- Collects revenue by receiving and recording payments.
- Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.
- Improves quality results by evaluating processes; recommending changes.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes customer service and organization mission by completing related results as needed.
- To serve as the organization's first point of contact for visiting customers or clients.
- To provide customers with useful and insightful information about the company's products and services.
- To make or process payments for customers' desired services across various electronic payment platforms
- Answer questions and address complaints of visitors or escalate the complaints to higher authority if the need arises
- Carry out other office administrative tasks as directed by the management of the Organization
- Greet visitors and clients in a friendly and professional manner; document all visitors in log book and stay within the vicinity of the reception area at all times
- Monitor the crowd at the reception
- Receive and sorts incoming mails
- Perform any related tasks as assigned and work with all the department



Personal Competencies

- Applicants must be welcoming and polite to colleagues and all visiting customers.
- Possess a good verbal and written communication skills.
- Applicant must be attentive to details.
- Applicant must be accountable and of worthy character
- Excellent Organizational and Multitasking abilities
- Smart and Proactive
- Proficient in Microsoft office packages



Candidate Requirements

Candidates must possess relevant qualification
HND/B.Sc in all discipline and also a Minimum of Second Class (Lower Division) or Lower Credit.

VERY URGENT- Only qualified candidates should. Call : 08134262754
Re: Customer Service Representative by gbbec: 8:28am On Apr 10, 2017
Location pls?
Re: Customer Service Representative by marybiyi: 8:32am On Apr 10, 2017
Where is the location and salary range?

1 Like

Re: Customer Service Representative by jewelly17(f): 9:14am On Apr 10, 2017
Location and salary range pls smiley
Re: Customer Service Representative by Kunle106(m): 9:26am On Apr 10, 2017
No Location, No company name??
Re: Customer Service Representative by Olooyo: 10:05am On Apr 10, 2017
Unserious and fake advert.
Re: Customer Service Representative by oluwahsegun(m): 11:56am On Apr 10, 2017
Good morning
Kindly assist with the name of the organization and location.
Thanks
Re: Customer Service Representative by Bukunming(m): 12:04pm On Apr 10, 2017
Over fake sef.
Re: Customer Service Representative by onomz: 11:39am On Jul 05, 2017
yes ooo,company name o.
Re: Customer Service Representative by chiomaog: 1:55pm On Jul 05, 2017
This should be infodesk ppl that have different company names.

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Vacancy For A Personal Assistant In An Oil Company / Promasidor Nigeria Medical Delegate Recruitment 2017 / Shortlisted Candidates For Department Of Petroleum Resources Recruitment 2016

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