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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Service Representative (1459 Views)
Field Service Representative At Schneider Electric / Graduate Customer Service Representative At Darmac Engineers (2) (3) (4)
Customer Service Representative by raycheall: 8:00am On Apr 10, 2017 |
We are looking for qualified candidates to fill the vacant position as soon as possible. Serves customers by providing information; responding to requests; resolving problems; collecting revenue. - Provides information to customers by verifying understanding of request; answering questions; offering assistance. - Initiates service by recording requests; forwarding to dispatching. - Collects revenue by receiving and recording payments. - Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments. - Improves quality results by evaluating processes; recommending changes. - Updates job knowledge by participating in educational opportunities. - Accomplishes customer service and organization mission by completing related results as needed. - To serve as the organization's first point of contact for visiting customers or clients. - To provide customers with useful and insightful information about the company's products and services. - To make or process payments for customers' desired services across various electronic payment platforms - Answer questions and address complaints of visitors or escalate the complaints to higher authority if the need arises - Carry out other office administrative tasks as directed by the management of the Organization - Greet visitors and clients in a friendly and professional manner; document all visitors in log book and stay within the vicinity of the reception area at all times - Monitor the crowd at the reception - Receive and sorts incoming mails - Perform any related tasks as assigned and work with all the department Personal Competencies - Applicants must be welcoming and polite to colleagues and all visiting customers. - Possess a good verbal and written communication skills. - Applicant must be attentive to details. - Applicant must be accountable and of worthy character - Excellent Organizational and Multitasking abilities - Smart and Proactive - Proficient in Microsoft office packages Candidate Requirements Candidates must possess relevant qualification HND/B.Sc in all discipline and also a Minimum of Second Class (Lower Division) or Lower Credit. VERY URGENT- Only qualified candidates should. Call : 08134262754 |
Re: Customer Service Representative by gbbec: 8:28am On Apr 10, 2017 |
Location pls? |
Re: Customer Service Representative by marybiyi: 8:32am On Apr 10, 2017 |
Where is the location and salary range? 1 Like |
Re: Customer Service Representative by jewelly17(f): 9:14am On Apr 10, 2017 |
Location and salary range pls |
Re: Customer Service Representative by Kunle106(m): 9:26am On Apr 10, 2017 |
No Location, No company name?? |
Re: Customer Service Representative by Olooyo: 10:05am On Apr 10, 2017 |
Unserious and fake advert. |
Re: Customer Service Representative by oluwahsegun(m): 11:56am On Apr 10, 2017 |
Good morning Kindly assist with the name of the organization and location. Thanks |
Re: Customer Service Representative by Bukunming(m): 12:04pm On Apr 10, 2017 |
Over fake sef. |
Re: Customer Service Representative by onomz: 11:39am On Jul 05, 2017 |
yes ooo,company name o. |
Re: Customer Service Representative by chiomaog: 1:55pm On Jul 05, 2017 |
This should be infodesk ppl that have different company names. |
(1) (Reply)
Vacancy For A Personal Assistant In An Oil Company / Promasidor Nigeria Medical Delegate Recruitment 2017 / Shortlisted Candidates For Department Of Petroleum Resources Recruitment 2016
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