The 84th Consumer Outreach Program (COP) of the Nigerian Communications Commission (NCC) held recently in Gwagwalada, Abuja with the fitting theme: “Information and Education as Catalyst for Consumer Protection.

The theme is to further affirm 2017 as Year of Telecom Consumer as the NCC intensifies its education and sensitization of consumers on their rights to dial the toll free number 622 to express complaints against service operators and also use the DND (Do Not Disturb) code 2442 to halt irritating, unsolicited telemarketing messages from operators and other content providers who ride the platform of Mobile Network Operators (MNOs).

According to the Executive Vice Chairman of NCC, Prof. Umar Danbatta , who was represented by the Deputy Director, Information and Reference Unit, Mr. Ismail Adedidga the outreach was aimed at bridging the gap between consumers and operators in telecom services as the consumer is a force be reckoned with in the telecom industry and has rights.

The Consumer Outreach Programme is one of the initiatives of the Commission designed to create campaigns and to heighten sensitization around key challenges of the telecom consumer, and to enlighten the consumer of his rights and privileges.

read more on https://itedgenews.ng/2017/04/26/ncc-deepens-campaign-to-educate-consumers-on-their-rights/