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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Call Centre Agent (6446 Views)
Vacant Job For Service Centre Agent (entry-level) At GIG Group / Total Health Trust Limited Recruitment For A Call Centre Agent / Contact Centre Agent (2) (3) (4)
Call Centre Agent by Nobody: 11:15pm On May 11, 2017 |
Pls guys help me,
what type of ques should one expect during call centre interview |
Re: Call Centre Agent by Sapiosexuality(m): 11:20pm On May 11, 2017 |
What's your experience with call centre or customer service?
How would you respond to an angry, abusive and frustrated caller?
Is there any category of people you can't handle? Source: My Brain. 5 Likes |
Re: Call Centre Agent by CIOSYLVA(m): 7:00am On May 12, 2017 |
How would u maintain customers relationship in line with organizational policy... Always smile during d interview Don't look too serious Even if u don't have anything to say just make sure d little u say is well communicated with good simple English. They know u don't know much about call agent but after training u will forget about ur old nature 5 Likes |
Re: Call Centre Agent by johnsoay: 7:13am On May 12, 2017 |
goonerette: How did you apply for the call centre job? |
Re: Call Centre Agent by Nobody: 8:25pm On May 12, 2017 |
I didn't apply for it ooo. thanks guys |
Re: Call Centre Agent by Nobody: 9:03pm On May 12, 2017 |
go there if you can tomorrow You are hereby invited for a Call Centre Interview on Saturday 13th May 2017, by 12noon at 5 Ogbunike Str, Lekki Phase 1.Come with a copy of your CV,Passport, originals and photocopies of your credentials & dress corporately. Maximum age is 30years. Kindly ignore if already engaged with U-Connect. |
Re: Call Centre Agent by Nobody: 9:00am On May 13, 2017 |
goonerette:I heard if u don't know 2 Nigerian languages you shouldn't go. |
Re: Call Centre Agent by stubbornman(m): 11:51am On May 13, 2017 |
anakac:Its all about confidence man....I once attended an interview (Customer care consultant) at Keystone bank....When I was asked how many languages I could speak , I posed and said three.... Igbo, Pidgin and English ...they were surprised I just told them almost anyone can understand pidgin somehow as long as you can use a bank . I was called tho but a better offer already came Pls try to know their salary scale for the position you're applying for and tell them 5k below it or 10k above it as the case may be No fear nah small challenge!!! 4 Likes |
Re: Call Centre Agent by Appraizzal: 12:02pm On May 13, 2017 |
stubbornman: Bro.. I like your confidence. I'm a fresh graduate who just finished service and can do with all the advice I can get. Can we discuss privately, if that's. Okay with you? |
Re: Call Centre Agent by stubbornman(m): 12:25pm On May 13, 2017 |
Appraizzal:Okay bro. |
Re: Call Centre Agent by yakson123: 1:25pm On May 13, 2017 |
I did the interview im very Sure im getting it in Jesús ñame any development Just let us Know please 1 Like |
Re: Call Centre Agent by Appraizzal: 6:09pm On May 13, 2017 |
stubbornman:Thank you... I'll pm you right away |
Re: Call Centre Agent by gladlacute(f): 8:53pm On May 13, 2017 |
yakson123:Me too ooh!I claim good news in Jesus name (Amen) |
Re: Call Centre Agent by johnsoay: 9:21pm On May 13, 2017 |
[quote author=yakson123 post=56483646]I did the interview im very Sure im getting it in Jesús ñame any development Just let us Know please Amen. Congratulations in advance bro. Please share with us what you were asked |
Re: Call Centre Agent by Sleezwizz: 11:47am On May 14, 2017 |
yakson123: Did they say u must be able to speak at least 2 Nigeria languages? What is d salary? |
Re: Call Centre Agent by Nobody: 12:26pm On May 14, 2017 |
pls what and what did they ask you. I rescheduled mine, cos I am. currently outside lagos |
Re: Call Centre Agent by Nobody: 3:15pm On May 14, 2017 |
Can I go and gate crash for this interview tomorrow ?? |
Re: Call Centre Agent by betty616(f): 3:56pm On May 14, 2017 |
Oluwababy:yes |
Re: Call Centre Agent by HonOlagrace: 4:05pm On May 14, 2017 |
Pls.when sending a CV via mail, is it best sent in word format or in pdf? |
Re: Call Centre Agent by Sanchez01: 4:59pm On May 14, 2017 |
HonOlagrace:It depends, mostly. However, by default, you should always send a PDF format. It is dangerous sending your CV to a prospective employer in a Word format. 1 Like |
Re: Call Centre Agent by yakson123: 5:19pm On May 14, 2017 |
i did attend the interview the woman asked me question basically on my previous expereince Which was customer service and Some call center questions like what is outbound and inbound call how will you handle an irate customer, tell me how you Have handled one before are you on social media finally how many language can you speak for intergrity sake i told her only English... im thou Sure of the job in Jesús ñame Amen...... |
Re: Call Centre Agent by bravesoul247(m): 12:21am On May 15, 2017 |
Oluwababy:exactly what I thought. Na to Gate crashing sure pass oo |
Re: Call Centre Agent by Nobody: 7:40pm On May 16, 2017 |
Can I go and gate crash for this interview tomorrow ?? What's up? How was it? |
Re: Call Centre Agent by Nobody: 7:40pm On May 16, 2017 |
bravesoul247:How was it? |
Re: Call Centre Agent by bravesoul247(m): 10:56pm On May 16, 2017 |
anakac:didn't go jor. I told my younger brother to go since he's also seeking for a job, he said they needed 1 year experience but they have other positions whuch are mostly sales. You sound like you couldn't make it too or did you go? |
Re: Call Centre Agent by Nobody: 1:38am On May 17, 2017 |
bravesoul247: I didn't oh. Since I heard about the language barrier I wanted to be absolutely sure before I went there |
Re: Call Centre Agent by bravesoul247(m): 11:02am On May 17, 2017 |
anakac:How many local language can you speak? |
Re: Call Centre Agent by Nobody: 11:15am On May 17, 2017 |
bravesoul247:None I'm igbo And my igbo sef is "bend bend Lagos igbo" |
Re: Call Centre Agent by bravesoul247(m): 11:41am On May 17, 2017 |
anakac:Lol... Chai. . Onyigbo nka sef. You suppose sabi speak yoruba atleast since you're based in lagos na |
Re: Call Centre Agent by jeffery23: 2:06pm On May 17, 2017 |
URGENT Hello peeps, can one still go there this week? |
Re: Call Centre Agent by dilini(m): 3:49pm On May 17, 2017 |
anakac: LOL...This one got me cracking. .. "bend bend Lagos igbo"... I am an igbo guy and didnt learn how to speak my language not until when I got to 18+ I started practising very hard how to converse very well in igbo language. Now, I can speak it (not fluently though but above average). I can speak yoruba very well and communicate in English more fluently (even with an English accent).. 1 Like |
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