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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Graduate Client Service Officer At Stanbic IBTC Bank PLC (4386 Views)
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Graduate Client Service Officer At Stanbic IBTC Bank PLC by maxwell767(m): 11:08pm On May 29, 2017 |
Job Title Client Service Officer - Lagos Mainland Organisation Stanbic IBTC Bank PLC Location lagos Experience 0 - 2 years Minimum Qualification University Degree B.SC or B.A Application Closes Friday, 30 June 2017 Summary Retail & Business Banking Job Purpose •To render frontline service support Key Responsibilities/Accountabilities Control chequebooks.•Attend to telephonic queries regarding cheque books. Control Automated Teller Machine (ATM) cards•Receive and handle ATM cards according to laid-down policies and procedures. •Ensure the ATM cards are locked away overnight. •Dispatch and receive ATM cards to/from away branches. •File ATM cards in received-date order. •Handle retained ATM cards according to laid-down procedures. •Perform daily balancing of ATM cards in conjunction with the Asset Custodian •Attend to all telephonic enquiries regarding ATM cards. Statements•Issue off-cycle statements at customer’s instance and take charges as appropriate •Keep records of all source instructions from customers Reactive selling•Identify cross-selling and migration opportunities and sell products/services reactively. •Participate in tactical sales/marketing activities as required. SIPML Management •Attend to all pension enquiries •Processing of client withdrawal application. •Processing of client change of account information and signature •Processing of NSITF transfer. •Processing of deceased person benefit withdrawal. •Print statement of account and registration certificate for the client •Cross sale. •Render daily report on applicable platform. SIAML Management •Attend to all Asset management enquiries •Processing of client subscription. •Processing of client redemption •Processing of client change of account information. •Processing of deceased person redemption •Print statement of account and registration certificate for the client •Dispatch all document to appropriate unit after execution •Cross sale Preferred Qualification and Experience •A bachelor’s degree in any related field •0-2years banking experience, preferably interfacing with customers. •Strong relationship management background. •Experienced in upholding the highest levels of service. •Experience in completing credit applications successfully. Knowledge/Technical Skills/Expertise •Relevant business/financial qualification •Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc). •Demonstrate high levels of computer literacy - able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc. how to apply: http://informationmaxblog..com.ng/2017/05/client-service-officer-at-stanbic-ibtc.html 2 Shares
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Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by CaptainKool15(m): 11:47pm On May 29, 2017 |
space booked. |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by GeoOla25(m): 9:01am On May 30, 2017 |
issokai |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by Welcomme: 11:29am On May 30, 2017 |
okay |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by prettyprecy(f): 2:03pm On May 30, 2017 |
if you are in Lagos you can apply for iroko tv offline sales agent. the basic salary is #25,000 and you can work at any location close to your house. you are also entitled to commissions which could be as high as #40,000 - #60,000 in a month IF YOU ARE INTERESTED SEND YOUR CV TO erecruiter@erecnigeria.com |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by apollo13(m): 2:11pm On May 30, 2017 |
prettyprecy:Pls can u inbox me ur email address, I need some clarifications from you. Thanks |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by bhemby: 2:34pm On May 30, 2017 |
prettyprecy:pls what about Ibadan |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by prettyprecy(f): 3:49pm On May 30, 2017 |
apollo13:use the email above i would reply you. |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by prettyprecy(f): 3:49pm On May 30, 2017 |
bhemby:just Lagos. |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by apollo13(m): 3:59pm On May 30, 2017 |
prettyprecy:U mean the email address for the recruitment? |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by prettyprecy(f): 4:02pm On May 30, 2017 |
apollo13:yes |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by ikorodureporta: 9:14pm On May 30, 2017 |
€ |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by Nobody: 10:16pm On May 30, 2017 |
prettyprecy:do you have job opening for a driver that stays in Ota and for a computer science graduate having 3rd class? kindly reply please |
Re: Graduate Client Service Officer At Stanbic IBTC Bank PLC by Lepkacious: 7:09am On May 31, 2017 |
maxwell767:what of the one i applied two months ago,hve they cancelled that one? |
(1) (Reply)
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