Have you considered the possibility that your business could benefit from angry customers? For business owners that care, angry customers are goldmines. It bothers me a lot when business managers react defensively the moment an angry customer is linked to their brand.

Here are five simple ways you can benefit from angry customers. To me, the last tip is my favorite.
1.Puts you on your toes – you can’t afford laxity
2. Helps you know how and where you need to improve on
3.Helps you know what the present don’ts are
4.Let’s you into the customer’s mind – where the treasure lies
5.A big chance to show that you truly care

Read details here:
http://www.nigeriacustomer.com/top-5-ways-can-benefit-angry-customers/

Gud

Plus if you are able to handle the situation well, they usually become your lifelong client