Bilingual Customer Support Agent

Location Lagos

Position Summary


Solving or escalating Subscription Issues (subscription access issues, etc.)
Escalating any urgent product-related issues to Product Manager
Product-debugging and quality assurance testing
Interviewing users by phone, analysing survey results to drive a better understanding of user behavior


Skills Required


Fluent in written and spoken French (mandatory)
Fast-learning and pro-active
Strong communication skills
Well-organized, manages deadlines, comfortable with Excel/Word/Power Point
Interested in tech products and entertainment industry

Apply Here
Note


If your CV and motivation letter are approved, you will receive a call for verbal French proficiency assessment.
If your French proficiency is confirmed, you will be invited for a job interview at IROKO Partners office

Deadline: 1 August, 2017

apply today

apply

on

ok