₦airaland Forum

Urgent help needed.
I have a Tecno Camon cx air. I was using it last night then I slept off.
I woke up this morning to meet the Torchlight on.
However, the toggle switch wasn't on. I toggled it on and off but it didn't switch off.
At first, both the front and the back lights were on.
Later the front light went off.
I switched off the phone severally but the light stayed on. I drained the battery until the phone went off but the light remained on.
HELP!!

PS. I noticed what seems to be liquid in the rear camera... The phone didn't fall in water but I guess I may have sweated over it.

DeLioncourt:
Urgent help needed.
I have a Tecno Camon cx air. I was using it last night then I slept off.
I woke up this morning to meet the Torchlight on.
However, the toggle switch wasn't on. I toggled it on and off but it didn't switch off.
At first, both the front and the back lights were on.
Later the front light went off.
I switched off the phone severally but the light stayed on. I drained the battery until the phone went off but the light remained on.
HELP!!

PS. I noticed what seems to be liquid in the rear camera... The phone didn't fall in water but I guess I may have sweated over it.

Hello @DeLioncourt That's a liquid damage symptom. Visit the Carlcare Service Centre closest to you for assistance. You may Book a reservation using the Carlcare Application on your device [and give the information required]; Our contact number(s) and addresses are also in the App Or let me know your location so that I forward one to you.

so soon?!!

CarlcareOpebi:
Hello @DeLioncourt That's a liquid damage symptom. Visit the Carlcare Service Centre closest to you for assistance. You may Book a reservation using the Carlcare Application on your device [and give the information required]; Our contact number(s) and addresses are also in the App Or let me know your location so that I forward one to you.

done that.
they said i will have to pay 32k to fix it...
for a phone that is 47k??

wawu

DeLioncourt:
done that.
they said i will have to pay 32k to fix it...
for a phone that is 47k??

wawu

That's to replace the Board & Back Camera. @DeLioncourt

CarlcareOpebi:
That's to replace the Board & Back Camera. @DeLioncourt

so what's the point of a warranty?

DeLioncourt:
so what's the point of a warranty?

It does not cover Hardware damages. Just factory defects & Software malfunctions. @DeLioncourt

This wan don enter 1 chance


Make i go warn my oga wey buy dis Air too

awonwerey:
This wan don enter 1 chance


Make i go warn my oga wey buy dis Air too

Lol, tell am not yo sleep on the phone. And to read the warranty card make he know wetin warranty cover o. Make e no enter one chance.

awonwerey:
This wan don enter 1 chance


Make i go warn my oga wey buy dis Air too

lmao.

I be Wan go buy CX nxt week ooo, nw am having doubts

Soulsymbol99:
I be Wan go buy CX nxt week ooo, nw am having doubts

the phone is good ooo..no doubt.. but it is not durable at all..

CarlcareOpebi:
It does not cover Hardware damages. Just factory defects & Software malfunctions. @DeLioncourt

is there an option of trading this one in and adding some money for a new one?

DeLioncourt:
the phone is good ooo..no doubt.. but it is not durable at all..

So what fone would u advise I buy? Between huawei, gionee, tecno, Samsung, injoo wit a budget of 50-60k

Soulsymbol99:
So what fone would u advise I buy? Between huawei, gionee, tecno, Samsung, injoo wit a budget of 50-60k

in my opinion, if you want peace of mind this is my rating:

-samsung
-tecno
-huawei
-gionee
-innjoo

depends on the kind of specs ure looking for tho.

DeLioncourt:
done that.
they said i will have to pay 32k to fix it...
for a phone that is 47k??

wawu

that price will get you a clean foreign phone with next specs


https://www .jumia. com. ng/phones-tablets/ulefone/

DeLioncourt:
in my opinion, if you want peace of mind this is my rating:

-samsung
-tecno
-huawei
-gionee
-innjoo

depends on the kind of specs ure looking for tho.

3gig ram, 1440 resolution, 32 gig memory, 3400mah battery 13mp camera etc

tecno before HUAWEI , spits...... huawei is far beta dan tecno.... gionee sef as at now , some mediatek devices are just trash .. and can u do me a favor,, just erase dah innjoo <">

Looks like you go visit carlcare

Take it to carlcare

Carlcare be able to help