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Help With Tecno Camon Cx Air - Phones - Nairaland

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Help With Tecno Camon Cx Air by DeLioncourt: 8:47am On Jul 04, 2017
Urgent help needed.
I have a Tecno Camon cx air. I was using it last night then I slept off.
I woke up this morning to meet the Torchlight on.
However, the toggle switch wasn't on. I toggled it on and off but it didn't switch off.
At first, both the front and the back lights were on.
Later the front light went off.
I switched off the phone severally but the light stayed on. I drained the battery until the phone went off but the light remained on.
HELP!!

PS. I noticed what seems to be liquid in the rear camera... The phone didn't fall in water but I guess I may have sweated over it.
Re: Help With Tecno Camon Cx Air by CarlcareOpebi(f): 1:18pm On Jul 04, 2017
DeLioncourt:
Urgent help needed.
I have a Tecno Camon cx air. I was using it last night then I slept off.
I woke up this morning to meet the Torchlight on.
However, the toggle switch wasn't on. I toggled it on and off but it didn't switch off.
At first, both the front and the back lights were on.
Later the front light went off.
I switched off the phone severally but the light stayed on. I drained the battery until the phone went off but the light remained on.
HELP!!

PS. I noticed what seems to be liquid in the rear camera... The phone didn't fall in water but I guess I may have sweated over it.
Hello @DeLioncourt That's a liquid damage symptom. Visit the Carlcare Service Centre closest to you for assistance. You may Book a reservation using the Carlcare Application on your device [and give the information required]; Our contact number(s) and addresses are also in the App Or let me know your location so that I forward one to you.

1 Like

Re: Help With Tecno Camon Cx Air by gabe: 3:20pm On Jul 04, 2017
so soon?!!
Re: Help With Tecno Camon Cx Air by DeLioncourt: 12:40pm On Jul 07, 2017
CarlcareOpebi:

Hello @DeLioncourt That's a liquid damage symptom. Visit the Carlcare Service Centre closest to you for assistance. You may Book a reservation using the Carlcare Application on your device [and give the information required]; Our contact number(s) and addresses are also in the App Or let me know your location so that I forward one to you.

done that.
they said i will have to pay 32k to fix it...
for a phone that is 47k??

wawu
Re: Help With Tecno Camon Cx Air by CarlcareOpebi(f): 12:36pm On Jul 08, 2017
DeLioncourt:


done that.
they said i will have to pay 32k to fix it...
for a phone that is 47k??

wawu
That's to replace the Board & Back Camera. @DeLioncourt
Re: Help With Tecno Camon Cx Air by DeLioncourt: 12:56pm On Jul 08, 2017
CarlcareOpebi:

That's to replace the Board & Back Camera. @DeLioncourt

so what's the point of a warranty?
Re: Help With Tecno Camon Cx Air by CarlcareOpebi(f): 1:05pm On Jul 08, 2017
DeLioncourt:


so what's the point of a warranty?
It does not cover Hardware damages. Just factory defects & Software malfunctions. @DeLioncourt
Re: Help With Tecno Camon Cx Air by awonwerey: 2:19pm On Jul 08, 2017
This wan don enter 1 chance grin


Make i go warn my oga wey buy dis Air too grin
Re: Help With Tecno Camon Cx Air by Behankey(m): 3:05pm On Jul 08, 2017
awonwerey:
This wan don enter 1 chance grin


Make i go warn my oga wey buy dis Air too grin
Lol, tell am not yo sleep on the phone. And to read the warranty card make he know wetin warranty cover o. Make e no enter one chance.
Re: Help With Tecno Camon Cx Air by DeLioncourt: 5:06pm On Jul 08, 2017
awonwerey:
This wan don enter 1 chance grin


Make i go warn my oga wey buy dis Air too grin

lmao.
Re: Help With Tecno Camon Cx Air by Soulsymbol99: 5:55pm On Jul 08, 2017
I be Wan go buy CX nxt week ooo, nw am having doubts undecided
Re: Help With Tecno Camon Cx Air by DeLioncourt: 6:03pm On Jul 08, 2017
Soulsymbol99:
I be Wan go buy CX nxt week ooo, nw am having doubts undecided

the phone is good ooo..no doubt.. but it is not durable at all..
Re: Help With Tecno Camon Cx Air by DeLioncourt: 6:06pm On Jul 08, 2017
CarlcareOpebi:

It does not cover Hardware damages. Just factory defects & Software malfunctions. @DeLioncourt

is there an option of trading this one in and adding some money for a new one?
Re: Help With Tecno Camon Cx Air by Soulsymbol99: 6:38am On Jul 09, 2017
DeLioncourt:


the phone is good ooo..no doubt.. but it is not durable at all..

So what fone would u advise I buy? Between huawei, gionee, tecno, Samsung, injoo wit a budget of 50-60k
Re: Help With Tecno Camon Cx Air by DeLioncourt: 10:25am On Jul 09, 2017
Soulsymbol99:


So what fone would u advise I buy? Between huawei, gionee, tecno, Samsung, injoo wit a budget of 50-60k

in my opinion, if you want peace of mind this is my rating:

-samsung
-tecno
-huawei
-gionee
-innjoo

depends on the kind of specs ure looking for tho.
Re: Help With Tecno Camon Cx Air by Donsammi(m): 3:24pm On Jul 09, 2017
DeLioncourt:


done that.
they said i will have to pay 32k to fix it...
for a phone that is 47k??

wawu
that price will get you a clean foreign phone with next specs


https://www .jumia. com. ng/phones-tablets/ulefone/
Re: Help With Tecno Camon Cx Air by Soulsymbol99: 6:27pm On Jul 09, 2017
DeLioncourt:


in my opinion, if you want peace of mind this is my rating:

-samsung
-tecno
-huawei
-gionee
-innjoo

depends on the kind of specs ure looking for tho.



3gig ram, 1440 resolution, 32 gig memory, 3400mah battery 13mp camera etc
Re: Help With Tecno Camon Cx Air by rednuth(m): 9:19am On Jul 13, 2017
tecno before HUAWEI , spits...... huawei is far beta dan tecno.... gionee sef as at now , some mediatek devices are just trash .. and can u do me a favor,, just erase dah innjoo <">
Re: Help With Tecno Camon Cx Air by Dandsome: 10:47am On Jul 13, 2017
Looks like you go visit carlcare
Re: Help With Tecno Camon Cx Air by kogbaski99: 11:19am On Jul 13, 2017
Take it to carlcare
Re: Help With Tecno Camon Cx Air by Ennyholar: 9:56pm On Jul 13, 2017
Carlcare be able to help

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