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Nairaland Forum / Science/Technology / Phones / My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue (1548 Views)
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My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by Nobody: 9:25am On Aug 23, 2017 |
My sister's Samsung Galaxy s6 Edge just started having this problem of writing not connected to network when you dial a number to call. She bought it brand new in Philippines as at last year when she was schooling there, it was working very fine here until I came back and she told mahout the problem. I didn't want to stress myself finding the solution so I advised her to go to Samsung repair shop in fine brothers but she came back and from her story, the attendants there seemed more confused than her so I decided to help. I've spent the whole night searching the web for solutions to similar scenario but all my effort in that respect were futile, I first thought it was imei problem but the imei is normal, I checked the download mode and recovery to check if it has been tampered with but the the Knox count is still null. I went for the last resort which is to flash it with a new firmware, it came previously with Android 6( marshmallow) so I upgraded it to Android 7( Nougat), I factory reseted it after flashing it with Odin but the problem still persists. Am asking and appealing if someone have encountered such problem of not connected to network and how it was solved because right now am starting to feel this is a hardware problem. The phone uses a nano SIM and below is some screenshots of the phone. |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by Nobody: 9:52am On Aug 23, 2017 |
Is the phone Network Carrier Factory Unlcocked ? |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by zamanii: 11:30am On Aug 23, 2017 |
Is the phone network unlocked? Check the baseband if it's not damaged |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by Nobody: 5:12pm On Aug 24, 2017 |
How do I find out the baseband is alright?
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Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by Nobody: 5:14pm On Aug 24, 2017 |
The files before flashing.
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Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by dustmalik(m): 5:34pm On Aug 24, 2017 |
Your IMEI looks suspicious. I suspect this might be a test unit, not one meant for retail. I suggest you tell your sister to return it to wherever she bought it. |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by s33d(m): 9:23pm On Aug 24, 2017 |
Got one same s6 edge(only d panel now) with same problem which i've not been able to resolve. Previous attempts to fix shows its hardware related(sim slot). I've flashed, format, root, downgraded, upgraded like you, none helped. If u find a solution, please share |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by s33d(m): 9:28pm On Aug 24, 2017 |
Seems its also model version related(my opinion). International unlocked version |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by samsard(m): 8:15am On Aug 25, 2017 |
dustmalik:True, that IMEI looks really suspicious even at first glance. |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by Baroba(m): 8:33am On Aug 25, 2017 |
IMEI checker returned this, not sure how true that is btw..
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Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by kanfixng: 3:21pm On Aug 25, 2017 |
check on this thread to resolve your issue https://www.nairaland.com/3976749/repair-screens-samsung-galaxys-iphones |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by zamanii: 4:50pm On Aug 25, 2017 |
Baroba: Wow this calls for concern. Try another imei checker website and see what the result is Or find a phone engineer who has Octopus box. If you find one, ask if they can re-write the imei. That should solve the problem if you can find an engineer who has Octopus box OP quote replies in order to make us follow the thread |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by s33d(m): 4:59pm On Aug 31, 2017 |
The phone is an unlocked international version, never been locked to any network. That's why it's showing blacklisted because it is not on clean imei server. Nothing is wrong with the imei since the imei is not null. Such imei are found on cdma and unlocked phones. Still waiting for solution |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by s33d(m): 5:05pm On Aug 31, 2017 |
My 64gb s6 edge board with same no network problem is available for sale. Rooted with custom rom. For use as ipod or parts. Contact me |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by zamanii: 3:08pm On Sep 01, 2017 |
s33d: Are you suggesting that it's a CDMA phone? |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by Nobody: 3:14pm On Sep 01, 2017 |
s33d: Did you buy the phone like that? |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by s33d(m): 5:58pm On Sep 02, 2017 |
emrain: No. Started after some months usage |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by Ebubemg(m): 8:01pm On Sep 02, 2017 |
s33d:i think ur sister's phone is country lock , Samsung is fond of doing that, but it can be unlocked 1 Like |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by s33d(m): 6:39am On Sep 03, 2017 |
zamanii: No. Can't be. |
Re: My Sister's Samsung Galaxy S6 Edge Not Connected To Network Issue by NettoHub(m): 11:52am On Nov 09, 2017 |
ccrazy:Give it to a hardware to engineer to run some diagnosis on it to see if its a hardware fault though i strongly doubt that the cause of the issue will be from the motherboard, if that doesn't work then try reinstalling the rom again or check to see if the phone is a sub brand like "t-mobile, verizon or others" and try to ask for a solution in their forums |
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