entries 4 some  of these will soon close ,  so be snappy!

VSAT INSTALLERS

Location Abuja and Portharcourt
Closing Date  23.02.2007

Description
Job Specifications :
1. Carrying out VSAT Site survey for KU Band / C Band
2. Carrying out VSAT Installation and site support and forwarding reports to the Network Manager.
2. VSAT Antenna Pointing
3. VSAT Modem Configuration
4. Remote VSAT terminal trouble shooting
5. Remote Site BER correction
6. Using the Allot to monitor VSAT clients and mailing network advice to clients accordingly
7. C Band Modem Configuration (IPSAT Modem and Shiron Modem).

Customer Relationship Officer

Location Abuja & Port Harcourt
Closing Date  16.02.2007

Description

Qualifications:         First Degree
                                Minimum of 1 year experience

Work Tools:             Personal Computer, Printer

Responsible to:             Senior Manager Operation


Job Specifications

Ensure the delivery of timely and quality service to customers.
Serving as the bridge between the sales team and the technical support team in the delivery of Service.
Assist product and service Managers to design product and service information materials for customers.
Manage and ensure resolution of customer complaints and work towards non-repetition of the same issues based on quality of service and expected level of service.
Managing complaints and ensuring that the right officer is handling the issues and reporting within record time to complaint resolutions.
Measure the performance and acceptance of customer service delivery and implement changes to advance customer understanding and use of service or product.
Follow up on every client that called in for technical support, re-opening unsatisfactorily resolved issues and monitor progress to complete and satisfactory resolution.
Certify every new installation, activation, on-site jobs etc for compliance with set standards.
Obtaining a list of clients who are yet to renew their subscriptions by the 1st of a new month and contacting them to find out if there are      unresolved issues leading to non-renewals.
Present periodic statistics and reports on total number of renewals, total number of reported problems, total number of closed cases and pending cases
Interact with customers to identify new ways of improving service delivery
Contributing and strengthening the customer service oriented environment.
Being flexible, willing to take on extra roles within the department, to communicate with all levels, be self-accountable and carry out other duties as assigned by supervisor
Analyzing customer compliments and service delivery and noting trends that are common/often and extreme.
Monitoring the user experience weekly and compare of a period of time as a measure of customer satisfaction.
Help new customers to start enjoying the service paid for and monitor early usage to ensure customer satisfaction. Measure this satisfaction using a questionnaire or similar tools. 

Reports

Daily activity report detailing Quality of service, Customer Satisfaction Level (testimonials), Customer complaint highlighting both common and peculiar complains including statistics on total number of renewals, total number of reported problems, total number of closed cases and pending cases.
Weekly activity report
Monthly activity report.
Customer Experience Survey
Common trend analysis report

Head of Sales   

Location Lagos
Closing Date  16.02.2007

Description
Qualifications:         First Degree, Minimum of 2 years Managerial experience in a similar capacity
Others:                      This position requires 40% travel time

Work Tools:           Car, Driver +Telephone Subsidy

Responsible to:       COO

Job Specifications
1. Resolving customer complaints regarding sales and service.
2. Monitor customer preferences to determine focus of sales efforts.
3. Direct and coordinate activities involving sales of company products, services, or other subjects of sale.
4. Determine price schedules and discount rates.
5. Review operational records and reports to project sales and determine profitability.
6. Direct, coordinate, and review activities in sales and service accounting and record keeping.
6. Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
7. Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
8. Prepare Sales budgets and approve budget expenditures.
9. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
10. Visit franchised dealers to stimulate interest in establishment or expansion.
11. Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
12. Oversee regional and local sales managers and their staffs.
13. Direct and execute bid requests and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
14. Assess marketing potential of new and existing store locations, considering statistics and expenditures.
15. Assign sales territories, set goals, and establish training programs for the sales representatives.
16. Advise their sales representatives on ways to improve their sales performance, achieve goals and obtain expected quotas.
17. Recruiting and training sales staff; supervising, motivating and monitoring team performance;
18. Allocating territories to sales executives;
19. Setting budgets/targets;
20. Keeping abreast of what competitors are doing.
 

Value Added Services Sales Officer   

Location Lagos
Closing Date  16.02.2007

Description
     
Qualifications:                     B.sc. Marketing or any of the Social Sciences
Class of Degree:             Minimum of 2nd class lower
Required experience:    Minimum of two years relevant experience
Responsible to:              Sales and Marketing Manager
Responsible for:             Sale of Value Added Services (Web Services, VOIP, Mail service)
Job Specifications:
      1. Creating a need for the VOIP services (especially to our VSAT clients)
      2. Prospecting for the Dial-up, Web services, E-Mail and VOIP sales
      3. Designing and sending out proposals to prospects
      4. Closing sales
      5. Revenue generation through sales and renewals of the Dial-up, Web services   and airtime on the VOIP
      6. Documentation of client details and correspondence
      7. Follow-up
      8. Customer Relationship Management through overall service delivery and prompt problem resolution.
      9. Market Analysis

Staff Accounting Officer   

Location Lagos
Closing Date  16.02.2007

Description
Qualification:             First Degree
Experience:               Minimum of 1 year in similar capacity

Work Tools:               Personal Computer

Reports to:                 Head of Accounts Payable

Job Specifications

1.       Manage Staff Advances
2.      Issue Cash/Cheque to staff and POPs as approved
3.      Update staff accounts accordingly.
4.      Manage cash allocated to staff accounting and POPs
5.      Posting of Advance and Retirement
6.      Keeping professional records of staff; Accounting, filing and naming files with date opened, name of file and date closed if necessary.

Head of Accounts Payable   

Location Lagos
Closing Date  16.02.2007

Description
Qualifications:          First Degree in Accounting
                                +  ACA
Experience:             3 years relevant experience

Work Tools:             Computer
                                Printer
                                Calculator

Responsible to:        Financial Adviser

Responsible for:       Store/Inventory Officer
                                 Fixed assets officer
                                 Account Payable Officer
                                 Cash Officers

Job Specifications
1.      Manage the Financial Accounting functions of the company
2.      Maintenance of the General Ledger
3.      Administer the financial accounting policy of the company
4.      Preparation of the management accounts of the company such as the Balance sheet, profit and loss account and the Cashflow Accounts.
5.      Preparation of Journals
6.      Checking and approving daily lodgement report, daily bank reconciliation report.
7.      Manage staff advances
8.      Monthly inventory/store count
9.      Manage inventory and request restocking based on re-order levels.
10.    Issue purchase order / LPO
11.    Computation and remittance of WHT, VAT and PIT
12.    Regular checking of records and stock to determine slow moving and damage stock and recommending best action to take.
13.    Preparation of Daily sales report
14.    Preparation of weekly and monthly cash flow.
15.    Handling foreign Payments
16.    Preparation of the Daily Bank Reconciliation 

Personal Assistant to the CEO   

Location Lagos
Closing Date  16.02.2007

Description
Qualifications:          First Degree in Business Admin or Secretarial Administration
                                 3 years relevant post qualification experience
                                 Preferably male

Work Tools:              Computer
                                 Printer
                                 Diary

Responsible to:         CEO

Job Specifications
Screening telephone calls, enquiries and requests and handling them if they do not necessarily need to be passed on;
Organizing a diary; maintaining a constant comprehensive knowledge of the CEO’s schedule and tasks. Anticipate problems/needs and act accordingly.
Ensuring that Visitors are met and appointments arranged.
Writing letters and reports; Preparing documents (power point, excel, word) for the CEO as required and ensuring that all typing and other documents are accurate and produced to the CEO’s satisfaction.
Carrying out background research into subjects the CEO is dealing with, and presenting findings in an easily digestible form;
Organizing meetings;
Liaising with clients and staff;
Devising and maintaining office systems to deal efficiently with paper flow; and the organization and storage of paperwork, documents and computer-based information.
Arrange CEO’s travel and any necessary travel documents in good time; preparing a clear itinerary.
Review Contacts Database for the CEO and update as required
Ensuring that events arrangements are made to the satisfaction of the CEO.
Maintain manual and electronic information management systems.
Ensure CEO’s papers and any other documentation are up-to-date and available for all meetings
Ensure meeting room (board room) is prepared in advance for possible meetings.
Respond to routine correspondences including those received on the company’s official email address
Process in-coming and outgoing mail, faxes and post;
Taking dictation from the CEO.
Clearing of the in and out trays for the CEO as necessary.
Handling of administrative arrangements for Management Meetings.
Producing the Minutes of the weekly operations and sales Meeting.
Any other duty as assigned by the CEO.


u can only apply thru their website:

www.linkserve.com/linkservecareers/