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Vacancy For A Customer Care Personnel by maxwell767(m): 7:32am On Oct 13, 2017 |
Wakanow is an online agent which provides corporates everything they need for researching, planning, and purchasing a whole trip. Our portal provides direct access to one of the broadest selections of travel deals and services. Wakanow features airline tickets, hotel reservations, private transfers and many other travel services from a broad selection of partners addressing different consumer needs like corporates arranging a business, individual or family trips. Job Title: Customers Care Personnel Location: Lagos Job Descriptions Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industry’s developments and apply best practices to areas of improvement Control resources and utilise assets to achieve qualitative and quantitative targets Adhere to and manage the approved budget, Maintain an orderly workflow according to priorities. More details: https://informationmaxblog..com.ng/2017/10/apply-for-customers-care-personnel-at.html |
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