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Customer Care Executive Urgently Needed. / Recruitment For Customer Care Executive (entry-level) At Somotex Nigeria Limited / Vacancy For A Customer Care Executive In A Financial Services Firm (2) (3) (4)
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Vacancy – Customer Care Executive by IkpuMmadu: 10:55am On Oct 24, 2017 |
An IT and Telecommunications company have an opening for *Customer Care Executive* *Responsibilities* • Create content and engaging ideas for online campaigns • Improve customer service experience, create engaged customers and facilitate organic growth. • Take ownership of customer’s issues and follow problems through to resolution. • Set a clear goal and deploy strategies focused towards that mission • Keep accurate records and document customer service actions and discussions • Analyze statistics and compile accurate reports • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment • Keep ahead of industry’s developments and apply best practices to areas of improvement • Control resources and utilize assets to achieve qualitative and quantitative targets • Maintain an orderly workflow according to priorities. Requirements • Proven working experience as a customer service manager • Flair for Digital communication • Excellent knowledge of Social Media • Proficiency in English • Working knowledge of customer service software, databases and tools • Awareness of industry’s latest technology trends and applications • Ability to think strategically and to lead • Strong client-facing and communication skills • Advanced troubleshooting and multi-tasking skills • Customer service orientation • BS degree in related field. Candidate must be residents of Lagos Mainland. NOTE: Salary is 50,000 naira on a monthly basis. DEADLINE: 26th of October, 2017 Apply here https://etimes.com.ng/customer-care-executive/ |
Re: Vacancy – Customer Care Executive by Andy2274: 2:06pm On Oct 24, 2017 |
10 responsibilities and11 requirements......a Bsc holder.......50k. God please deliver the graduates of Nigeria so that their suffering in school will not be in vain. Give them a better job that match their qualification in Jesus name......Amennnnnnnnn! 4 Likes |
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