Ikeja Electricity Distribution Company (IKEDC) – Buoyed by a mission to redefine customer experience and be the provider of choice wherever energy is consumed, Ikeja Electricity Distribution Plc (Ikeja Electric), Nigeria’s largest power distribution network powers lives and businesses with innovation and unwavering drive for excellence. The company began its new phase of growth and expansion on November 1st, 2013 following the handover of the defunct Power Holding Company of Nigeria (PHCN) to NEDC/ KEPCO Consortium under the privatization scheme of the Federal Government of Nigeria.

Non Maximum Demand Metering Officer

Reporting To: Non Maximum Demand Metering Lead

Role Purpose

Will be responsible for assisting NMD metering lead in the overall management customer meters in the respective Business Units.
Responsibilities

Investigation of customer metering complaints assigned and providing technical comments on various investigations.
Resolve all technical and non-technical issues relating to the customer metering/complaint within 72 hours of escalation
Ensure meter installation/commissioning/maintenance targets are met
Overall responsibility and control for the quality of metering infrastructure supervised/assigned
Periodic customer meter re-certification and validation for energy accuracy
Daily Activity reporting
Ensure technical and commercial feasibility checks and customer account number authentication
Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs
Carrying out all other functions as designated in line with achieving the departmental objectives.

Minimum qualifications

This role requires a first Degree in Electrical Engineering.
Requires between 0 – 3 years relevant work experience.

Technical Competencies:

Good knowledge of NMD customer metering
Familiarity with the various types of electricity metering infrastructure
Good knowledge of the electricity supply chain value system
Knowledge of the electricity regulatory codes and requirements
Customer Orientation
Planning and Organizing
Team work
Behavioral Competencies:

Discipline & Integrity
Communication skills.
Attention to detail.
Ability to influence others
Good Intuitive and observatory skills
Good Listening and questioning skills.

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